KFC Port Macquarie City — Restaurant in Port Macquarie

I was on the app trying to order for an hour and a half. It wouldnt except payment. I eventually rang as the offer stated online only explained the situation to be told we cant orders over the phone ( fair enough) and the website was not working. My order was free delivery i was told to download the door dash app. By the time i downloaded the app registered and submitted my order on the app i got a pop up message they were closed.

A) if the KFC app and website has crashed and they are fully aware it would be courteous to put a message up for your customers. B) if a customer rings for advice and you give them advice have the decency to let them know you close in 15 mins, I am from QLD and had no idea they close in NSW @10pm.

I then attempted to order online from tge service center. No delivery (fair enough) drove tge 40 min round trip to the service center, no potato and gravy (again fair enough) i requested 1 bread roll to replace it in hubbys meal and just gravy for my 1 three piece feed. Photo of the 3 piece feed attached the chips, cold, soggy and inedible and no gravy added to replace the potato and gravy. Both KFC chains in Port Macquarie terrible. Instead buy a 90 cent can of baked beans from coles at least its...

I recently placed an online order and went to pick it up myself. ​I must first commend the staff member who handed me the food for being incredibly kind and friendly; their service was excellent. ​However, there were significant issues with the order when I checked it at home. While I acknowledge that I should have checked the contents before leaving the store, I placed the online order with trust in the staff and system to ensure accuracy. ​Specifically: ​The large size Coleslaw I ordered was completely missing. ​Regarding the new Sweet Tokyo Chicken: the amount of sauce was extremely disappointing. Unlike the heavily coated chicken shown in the advertisement photos, the pieces I received only had a very slight touch of sauce, appearing barely brushed on. This greatly compromised the intended flavor. ​It is highly inconvenient and frustrating to have to return to the store to request a refund or a replacement for a missing item, making it a waste of my time and effort. ​I hope the kitchen staff will pay closer attention to order accuracy and preparation standards in the future to prevent such frustrating mistakes...

2 weeks in a row I have been on a Sunday night for 2 people, I have bought the ultimate pack, when I bought the 1st time, there was about 12 chips in each meal, tonight when I bought the same, there was a wait on the original chicken of 10 minutes, I was asked if I would like the 3 wicked wings instead of waiting the 10 minutes, I agreed saying it would be the quickest way,i wasn't expecting them to charge me the extra, but I can live with that, the young kids working there don't know the old professional way of looking after customers due to them not being able to give you your order as you wanted. .when I got home there were no utensils in order and each order had approximately 15 chips in each, I took photos to show manager next time im there . if you are ordering from this store check the volume of chips, im averaging half their...