Fruibies Organic Juice Bar & Cafe Kuranda, Cairns — Restaurant in Queensland

I am a breastfeeding mumma on holidays with my sister and her children and we were starving arriving at Kuranda. Our eyes caught the picture of a burger and chips and it looked amazing it’s also said ‘burger and chips’ . So we jumped on it and it was absolutely disgusting, there was no flavour and a terrible aftertaste. The chips that I paid extra for which weren’t actually included in the burger meal (which was 17$ on its own like what) came out and they were just sweet potato cut into pieces that seemed like they had been microwaved. The worst part is that the guy who served me stuffed up my order and I had to go back and buy another juice for my sister which I believe wasn’t even a fresh juice because it had no froth no nothing just tasted like something from a bottle. They also forgot to give our chips which they brought out on one plate and I stated that I paid for two servings and he said it was the two servings? I was shocked as it looked like one average serving size.. left hungry, disappointed and ripped...

Visited Kuranda and decided Fruibies was a great option for a healthy and nutritious lunch.

My wife and I both selected a drink - Iced Chai for me and an Iced Coffee for her, at the exorbitant prices of S $10, M $13, L $19. They're also made with cane sugar which, as far as I'm aware, isn't exactly a healthy ingredient. That being said, both were really good and thoroughly enjoyed, whether healthy or not.

Sadly, the salads we bought (mixed roast vege salad x 2) were very disappointing. A decent serving size of flavourless veges, alongside a large pile of diced tomatoes, sitting atop a bed of coarsely chopped iceberg lettuce. That last detail especially, when kale, baby spinach and rocket are much better options, gave the impression of lazy and generic meal creation and presentation. It was truly a let-down from the very first bite.

The service was pleasant and polite, and dining in the heart of Kuranda is always going to tick the atmosphere box. Overall though, we would return for the drinks but...

Restaurant offers ordering through your phone. We used this option and so did the couple sitting next to us. We waited over an hour for our food when it wasn’t overly busy. Went to question where our food was and one meal had been sitting on the counter for over 20 minutes and the other one wasn’t made because they didn’t have the gluten free wrap but didn’t even come and ask us. I have no idea what they thought the outcome was going to be with that but the workers seemed to lack care in general.

The couple next to us had made the workers aware that they were missing a burger. Same thing happened to them it was sitting there for 30 minutes at least and the workers said the chips would be bad now but didn’t offer a refund when it was their fault.

I heard the worker respond to numerous customers in a dismissive and rude way. I don’t know why she works in customer service when she clearly doesn’t enjoy it. Wouldn’t recommend going to this place as it is also overpriced for...