The Coffee Club — Restaurant in Queensland

21st August 2022 2/5 I have been to this coffee club countless times over the last few months and I've always had an excellent experience.

Today however was the complete opposite. The customer service was shocking. I got the fable meaty mushroom flat grill, as always and it was awful. There was no mayo present which is listed on the menu, it was dry, the flat grill was barely filled and the fable meat itself was so flavourless. I also asked for avocado instead of the listed cherry tomato on the flat grill and I honestly shouldn't of bothered. There was miniscule amounts of smashed avocado.

I went to one of the servers to mention that there was no mayo on my flat grill and I honestly feel sorry for her because the attitude the chef gave her when she asked for me was appalling. I ended up complaining to the chef myself (the lady with the red hair) and I received the same attitude. I complained that the meal was dry and it didn't have the mayo on it like the menu says. She ended up giving me a side dish of vegan mayo for it.

The other two people I dined with had a similar experience. Both their flat grills were dry and underfilled. It seems like they had no effort in their meals today. I'm just disappointed because every other time I have dined here the flat grills have been saucy, loaded and flavourful.

We went to pay for the meal and the lady at the counter was also rude. She didn't ask how our meals were and when we told her she didn't seem to care. She said the head chef made the flat grills today...I felt more shocked and disappointed knowing that. They were awful.

This experience has seriously ruined what I thought of this place and I won't be returning.

April 2022 5/5 I've been here twice in two weeks to get the limited edition Fable Meaty Mushroom Flat Grill as it is the only vegan option on the menu. I swapped out the tomato for avocado which was no additonal charge and I reckon I got half an avocado both times I ordered this! Incredible.

The flat grill was loaded with mushroom meat and all the flavours were delicious!The side salad was a great accompaniment to this.

I also had a chai latte which was the perfect drinking temperature when it got to the table!!

I dined in today again and added chips and vegan mayo which I can highly recommend. The chips were super flavourful and perfectly cooked which paired very well with the vegan mayo and flat grill.

Please make this a regular menu item!

Great service with friendly and...

Not a great place to go! We went here for Mother’s Day breakfast. The service was beyond terrible. Yelled at from across the restaurant where to sit because lazy staff couldn't walk over. Table filthy and it was never wiped (even thought we asked, then offered to do it ourselves). It took over an hour to get our food and they weren’t busy at all. Poor chefs hitting the ‘service’ bell 4,5 and 6 times for any of the staff to pick up the freshly cooked food. Manager would ask a staff member to do something and the staff would make fun of her behind her back, so unprofessional. There was also old food all over the floor and under our table. Stood at register to pay and no one served us, they just wandered past and made themselves look...

Rang up to try book a table for Mother’s Day a day early and they told us there was no need as we can just walk in after 11am and grab a table. Got there at 11:30am and took a table and was told “you can’t steal that table it’s reserved” even though there was no reserved sign on the table. Went inside and asked for a table and was told they are booked out and we told them we rang yesterday and was told not to book and they just said well that didn’t work out. Staff were extremely rude and made us feel very unwelcome. Worst service ever received from there. Need to work on your customer service and organisation skills. We are mostly upset because we wanted to book and...