Charlotte's Little Sister — Restaurant in Sydney

If I could give -10 to service I would. Server was very cold towards us, and bland. When I asked what drinks they offered she points to their drink board. The person with me orders Mango+Passionfruit smoothie. I order banana smoothie, after I pay they tell me there’s no banana, I then choose mango and specify “on its own”. We were the first customers there and around 10 people came after and the servers gave their coffees first before our drinks. Server gives me smoothies and I ask which one has no passionfruit and she looks at me blankly and coldly says their both with passionfruit. I say I asked for no passionfruit and she says something along the lines of that that is the only option they can give me. When I state again that I asked for mango on its own she looks at me and asks “You can’t have passionfruit?”. Which is an incredibly rude way of answering. In the end I ask if there’s nothing to be done and they said there’s no other options so I say your board has two seperate options ‘mango’ on its own and ‘mango+passionfruit’. The server states that the menu is changed. At that point I was too angry and riled up to continue the discussion and took the drinks. If the menu had changed, THIS IS SOMETHING she was meant to TELL ME when she pointed at the DRINKS MENU. These were the main issues. The food itself was bland and overpriced. I was left extremely dissatisfied with the experience and it was a genuine waste of money and time. I would suggest to the business to hire people that actually want to work and that are actually competent. And I would suggest to the people reading this review to eat at literally any other cafe in New...

Charlotte's little sister is part of the Charlotte's group that has cafes in Manly, Birchgrove and now the Australian Technology Park. Not sure why it isn't Charlotte's Big sister, seeing that the space is huge! Caters for the crowd working in the area, their menu isn't huge, but has enough; offering about ten items that are no doubt easy to get out quickly. We were there for the lunch menu and there are chicken or beef burgers with fries, pre prepared salads (plus you can add a protein) or the crispy skin salmon. We ordered the beef burger which was an excellent burger as the meat pattie was extremely nicely cooked, tender inside, topped with crispy bacon, cheese, lettuce, tomato and a siracha sauce sitting inside a toasted bun. The flavours worked nicely together. It came with seasoned fries. We also got the lovely crispy skin salmon with a salad - the rocket, chickpea, cauliflower one. Given that they are already made, the cauliflower was a bit moist but still tasty. Food came quickly by if you're just buying takeaway, there is also pre prepared sandwiches, frittata, muffins and cookies. They also sell a range of vegan slices. Coffee is campos and brewed nicely, the chai was also excellent. They offer incentives for bringing your own cup, which I like to see cafes doing this. Overall, a great addition...

Rude service and below average coffee. This was laughable, I was there quite early and a lady was at the counter. I asked if they were open and she responded grudgingly yes. I'm waiting for her to take my order and she then points at a side counter to order. I obliged and ordered the coffee. I waited 5 mins and was wondering where the coffee is... look up and there's noone behind that counter. I see a coffee cup just sitting there beside the machine. Pathetic. I've never had such rude service from a coffee place. Only wanted to try this place on the way to work. Never ever again. Rude staff member. It's the morning which is when people get a coffee. With that service and below average coffee... go across the road and down near the CBA building will get you better coffee...