Food: ramen is mid and not worth the $28. It's unmemorable and the meat slices were rather thick in my bowl. I also had the snake beans which were considerably nicer as they were well seasoned and stir fried well.
Service: The service on the night was lovely with the server going above and beyond to cater for my split payment request. However, the frustration with trying to inquire about a large group booking left a sour taste.
Went there once to try it out and tried to enquire about a large group booking at another time. Below is about the latter
Service: tldr; RSW is not experienced in arranging large group reservations which may be expected from a small-mid sized restuarant. If you're considering the restuarant for a very large booking, contact them at least a month in advance with your number of guests and expect quite a bit of back and forth. FYI, for a booking of 35 people on a Friday night for 2 hours, they required a minimum spend of $4000. Details: I was inquiring about a booking for a group of 35 people and they were reluctant to accept the booking as they had poor prior experiences with large group bookings (fair enough!). I had suggested various solutions to the reasons for their reluctance but they still seemed reluctant and asked to call back (i.e. a minimum spend to make sure they turn a profit and I would pay the final fee at the end of the night to avoid the hassle of split fees). They said they'd get back to me but I never got the call unless there were issues with my telco. I called and texted to follow up to which they finally responded by saying "unfortunately we cannot do a group of that size without a minimum spend" which is what I had initially suggested... It was very frustrating especially since I unsuccessfully tried to call on multiple consecutive days to try and follow up and it wasn't until I double texted that I received a follow up response. I ended up going to a...
Read moreWe went today for lunch based on the high ratings on here and it was the first and last time for us at this establishment. I walked in with kids and the lady behind the bar at the entry first shooed away the waitress coming to talk to us and then proceeded to tell us we need to be on a waitlist for next 15 mins.. I went out and 2 mins later my husband (who had been parking) went in to get the menu and was ushered straight to the table by another waiter, lo and behold, there were atleast 15 seats empty, which mostly stayed empty for the entire hour we were there so no, there weren’t reservations. I got a message 30mins later from the lady to come in for our meal as she didn’t see us being seated already. At the end of our meal, I did share this feedback with her; instead of an apology, I got this nugget ‘we can’t have people if we can’t have people’, and she literally walked away while I was still speaking, I’m sorry if my complaint was inconvenient. Let’s talk about food now.. husband’s pork belly was good, my veggie ramen was nothing to write home about, chef went overboard with the chillies, it was so hot I couldn’t finish it and I’m a hot sauce person! Daughter’s karaage chicken was forgotten (in their words they didn’t get the order, interesting since it’s app ordering and payment sure went in) and it finally came half an hour in when the rest of us had finished our meal. We couldn’t wait to get out of there, and that’s not what you want to feel when you want to have some good time at a meal! With so many amazing restaurants in the heart of Newtown (who actually want you dining there!), do yourself a favour and...
Read moreThis restaurant is such a unique and awesome concept, with a motorcycle workshop on the first floor and a ramen joint on the second floor.
We ordered the pork and ginger gyozas and the darkness ramen. For drinks we had the Hayabusa cocktail and the Gin&Gin.
The gyozas were amazing and paired so nicely with the XO sauce. It had a great texture and the filling was almost melt in your mouth.
The ramen was a bit disappointing, especially because the restaurant’s specialty was the ramen. The broth was alright, the pork belly was nice and tender. I am a bit of a ramen connoisseur myself so I could tell right away that the noodles used were not proper ramen noodles, but egg noodles. This wasn’t a big deal but I did question the authenticity of the ramen. The menma was also very salty compared to the rest of the ramen. Though, the manager did explain that the kitchen had left it in the salt for too long so this may have just been a one-time thing. Overall, the ramen was very subpar and didn’t feel that flavoursome.
The cocktails were nice and I liked that the bar stocked all Australian beers, wines and spirits. It would have been cool to see some Japanese whiskies to go along with the theme but otherwise no problems with the cocktails.
The service was exceptional. The manager sat us down immediately and explained the menu to us. He also let us have a look inside the workshop despite it being outside of workshop hours.
Overall, the experience was good but could’ve been better due to the food. The concept is great, and I hope that the restaurant improves...
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