If I could give zero stars, I would! Our experience tonight was nothing short of a disaster, from the moment we walked in, it was disappointing and frustrating. We had a booking, but when we arrived and asked about our table, the girl at the counter was unhelpful and dismissive, offering no clear direction or assistance. We decided to sit indoors because it was too cold outside. Not long after, the same staff member began shouting at a group of customers over a mistake she made with their order. Her tone was aggressive and completely unprofessional, screaming at customers in the middle of the venue. Trying to move past that situation, I went to order a glass of wine and a soda with lime. Instead, I was given a glass of wine, a soda and lime and a lemon lime bitters, a completely unnecessary third drink I didn’t ask for. Still, I didn’t argue and just took it. Shortly after, staff began loudly arguing among themselves, adding even more discomfort to the atmosphere. Throughout the night, we heard glasses breaking and things being dropped, which only added to the chaos. I strongly recommend avoiding this venue at all cost! The staff were unprofessional and the service was appalling. Hopefully, management reads these reviews and takes action before they lose...
Read moreSemi-hidden bar down an alley, with a large room inside and lots of seating space outside in the alley and the back interior courtyard.
Fairly flashy and modern, with a shiny bar and cocktails and beers and a wine list. Service is good. It's the sort of place that would undoubtedly be so busy as to be impenetrable on a Thursday or Friday night. I was here on a Tuesday and it was fine.
Overall I'd rate this an average 3 stars. It's nice enough, but is a little too nice for me to call it a fave. Those who like a bit more style will like it more.
But what easily bumps it up to 4 stars for me are what I can only assume are crack-infused cheese toasties. Honestly, these are not just sandwiches. They are toasty slabs of gooey goodness, parcels of semi-liquid dairy gold with smoked beef bullets of bliss. After a couple of drinks you could not find anything better to munch on. Cut into sandwich soldier slices they lasted about 2.3 seconds each on the tables of my group outing. Though at $12 each I might be a little more measured if I was splashing out for...
Read moreSplendid food & average drinks. Our experience was tainted by a rude female bartender, who accidentally served the incorrect dish to us and came back to us aggressively said “I brought the dish over and you accepted it. BY THE WAY THIS IS FOR THE TABLE NEXT TO YOU. AT A BAR YOU DON’T JUST TAKE OTHER PEOPLE’S FOOD.” I’m not sure if she expects customers to stocktake their orders and sign it off line by line as it is served? Are we supposed to pay 100% attention to what they bring to the table when engaging in conversation with friends? I was not provided an invoice of what I had ordered, nor did I know what she served on the table, nor did the menu come with pictures of what the food looks like, I just assumed this was a dish we ordered. The male bartender was nice about it, but the behaviour of the female bartender was unacceptable. We are more than happy to pay for the mistake, but it is important for her to learn that the onus of delivering food to the correct table is not on the customer...
Read more