Vapiano King Street
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First time visit to Vapiano after having past it many times. Enticed in by $20 Pasta Club offer. Were seated quicky but the two of us were put at a communal square table. Doesn't appear to be many private tables. Ordering is done via QR codes and the 2% surcharge for having to use this service along with the sms authentication is a serious pain and a bit rude. Asking for a tip on top of that was laughable considering we did all the work. The website states you could get a $5 select alcoholic beverage or $3 soft drink with the lunch special but this was nowhere to be found on the app, so we stuck with the room temperature tap water provided. Orders were placed and after about 13 mins the carbonara ($19) arrived but it was another good 13 minutes later until the beef cheek ragu ($19) arrived which is poor and makes for an awkward lunch with one person watching the other eat. Both pastas were cooked to perfect al dente, generous with the sauce. If anything the portion sizes were too large, especially with the optional complimentary bread. Good grub, but disappointing service. For anyone who declines to use the QR ordering system a sign at the counter said only cashless payments are accepted. No details on whether a surcharge is required for that too. What happened to surcharge free cash?
Timeshare ChinchillaTimeshare Chinchilla
00
Vapiano on King Street is a true gem among Italian restaurants! From the moment we stepped inside, we were enveloped in a warm and welcoming ambiance that set the stage for an unforgettable dining experience. The breadsticks, oh, the breadsticks! They were not just delicious; they were practically magical. Watching Sam Pepper and Ice Enza Denino fall in love at the table over those divine breadsticks was a moment to cherish forever. It's a testament to the power of great food and great company coming together. What truly sets Vapiano apart, though, is their exceptional care and inclusivity. They went above and beyond to accommodate our autistic transgender son, Nick White. The staff's sensitivity and understanding made us feel like cherished guests. Every dish we tried was a masterpiece, from the classic pasta to the decadent desserts. Vapiano's dedication to quality and authenticity shines through in every bite. Vapiano on King Street is not just a restaurant; it's a place where love, great food, and inclusivity come together to create beautiful memories. We can't wait to return!
Michael HolmMichael Holm
00
I was there few hours ago. I suggested this as I have been to Vapiano in two different countries I thought I knew what to expect clearly not, I can understand that the staffs were busy no one was idle they were running from tables to tables. But it is difficult to understand that Vapiano at King street wasn’t ready for it. While in the que we were told the food waiting time is min 35min we agreed even though there were empty tables. The waiting staff was lovely but they didn’t know how to get things done in an organized fashion everyone of them were busy but the tables were not provided with the basic side plates, napkins nor cutlery ( we asked for it) Trio of dip was plain bread not the special Italian bread that is served in other vapiano. The Hawaiian pizza has less than 8 pcs of pineapple I was too famished to even take a pic. Our drinks didn’t arrive ( order was done through QR) so I took the initiative to go n ask the bartender if there was an order for our table. No apologies no Courtesy at the least I was told I will bring to your table(phew at this point I was worried I will have to make my own drink). Since the drinks arrived late my partner who was supposed to drive couldn’t drink. By 9:40 pm the kitchen ran out of bread and few other items the staff made sure the guests are aware of it as they were not discreet while talking to each other “ we r out of ——— n they are still sending in people” (that’s how I know). Than came the Pomodoro which ruined our evening and we left without finishing our foods drinks. The sauce was made runny, the spaghetti was like noodles had some funny taste had no taste at all. My partner labeled it the worst pasta of his life. Location is fantastic I can’t tell the same about anything else.
Susmita TamrakarSusmita Tamrakar
00
Unfortunately another place in Sydney that cut costs, increased their prices, introduced surcharges (incl. card payments and 15% on public holidays) and does not accept cash. On top of all this, the dishes are definitely smaller with less toppings compared to 2 years ago. We visited Vapiano twice over the last two weeks with various discount coupons (the only way to eat here otherwise it's not worth your money). It was quite busy and there was a que at the entrance. We were seated with other couples at a small table. Not a very pleasant dining experience. Orders are placed via a QR code on the table. This worked surprisingly well. The food arrived pretty fast after placement of the order. I tried both the pasta carbonara and pizza with truffle oil. The pasta was overcooked and bland. The portion was small and it came with stale bread. The pizza was okay but again small with almost no toppings. The guy next to us ordered more cheese. He had to pay $2 extra. They were quick to point that out. They charge extra for all kind of toppings. On payment, cash was not excepted buy they charged a 1% surcharge for using your card. Disgusting practice. The menu also stated that they charge a 15% surcharge on public holidays. I believe they will soon start to charge extra on Sundays as well. It's a slippery slope. I would not recommend this place at all. There are better places in Sydney that are not only cheaper but also serve high quality past and pizza for a more reasonable price.
MichaelMichael
80
Went there for an early dinner at 4:00pm on Sunday 7th April. Ordered cheesy garlic pizza, truffle pizza and pomodoro with meatballs. It started well and the cheesy garlic pizza was really nice. Drinks arrived and the cocktail that we ordered wasn't very good but that’s ok. Then the main courses arrived the Truffle pizza with smoked ham was good and fresh but the rocket on top was a bit wilted and very bitter. The biggest disappointment was the pomodoro with meatballs. The meatballs were cold in the middle and not very nice the spaghetti was clumped together and didn't seem fresh. We talked to one of the servers who was apologetic and offered to replace so we asked for a fresh pomodoro without the meatballs. As the dish was $5 cheaper and we had already paid via the app, the server offered to give us a free drink each to compensate for the price difference. We agreed to this and of she went. The "fresh" pomodoro came back very quickly, literally a couple of mins and it was terrible, overcooked, clumpy pasta and bland sauce. It felt like they had just chucked the meatballs and microwaved it! my wife ate two mouthfuls and decided to leave it. We didn't send it back as we didn't want to cause any further fuss. I finished my pizza and whilst waiting over 25mins, never saw the promised drinks and no one came near to check if the food was ok. Really disappointing and paid $27 for an inedible dish and received no compensation.
Steven BarclaySteven Barclay
10
Decent food, but the waiting times vary wildly. The place can be almost full, and the food can be cooked and ready in 15 minutes, or like last week, the restaurant was more than half empty, but a simple antipasto platter took almost 40 minutes to be ready. Second or third time when we have to wait a ridiculous time for the food to be prepared. Plenty of staff working there, the place needs to be organised a lot better. UPDATE June 2022- decided to visit the place again after a long time.... I hope we were just unlucky, but it was a pretty bad experience. Ordered pasta with parmesan cheese, got charged extra for smoked cheese. Smokey chicken and bacon pizza arrived, 1 very long black hair embedded in the cheese on the top. Had to send it back. Gamberi risotto had to be sent back, the rice was completely uncooked. Cheese cake dessert, the cheese cake was not set, it was really runny, like a very thin liquid custard. Just left it, couldn't be bothered to send another dish back. And this was 1 order for a table of 4. Food was very decent when we could finally eat it, but like I said, I hope this was just a one off bad luck expérience and this is not the new norm for Vapiano.
Andrei MarinescuAndrei Marinescu
00
Nearby Attractions Of Vapiano King Street
Darling Harbour
SEA LIFE Sydney Aquarium
Queen Victoria Building
Hyde Park
Westfield Sydney
Sydney Tower Eye
Next Level Escape
World Square
Australian Museum
Shangri-La Sydney

Darling Harbour
4.6
(20.7K)Click for details

SEA LIFE Sydney Aquarium
4.3
(8K)Click for details

Queen Victoria Building
4.6
(7.5K)Click for details

Hyde Park
4.6
(6.9K)Click for details
Nearby Restaurants Of Vapiano King Street
Macchiato Wood Fire Pizza and Coffee Roasters
Shinara Korean BBQ Buffet
Mr. Wong
O Bar and Dining
Restaurant Hubert
Casa Ristorante Italiano
Cargo Bar
Fratelli Fresh Darling Harbour
Bungalow 8
SkyFeast at Sydney Tower

Macchiato Wood Fire Pizza and Coffee Roasters
4.5
(3.7K)Click for details

Shinara Korean BBQ Buffet
4.7
(2.5K)Click for details

Mr. Wong
4.4
(2.3K)$$$
Click for details

O Bar and Dining
4.4
(2.3K)$$$$
Click for details
Basic Info
Address
King Street &, York St, Sydney NSW 2000, Australia
Map
Phone
+61 2 9189 9902
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Website
vapiano.com.au
Visit
Reviews
Overview
4
(2.5K reviews)
Ratings & Description
Description
Laid-back restaurant featuring made-to-order fresh pasta dishes, along with pizza & salad.
attractions: Darling Harbour, SEA LIFE Sydney Aquarium, Queen Victoria Building, Hyde Park, Westfield Sydney, Sydney Tower Eye, Next Level Escape, World Square, Australian Museum, Shangri-La Sydney, restaurants: Macchiato Wood Fire Pizza and Coffee Roasters, Shinara Korean BBQ Buffet, Mr. Wong, O Bar and Dining, Restaurant Hubert, Casa Ristorante Italiano, Cargo Bar, Fratelli Fresh Darling Harbour, Bungalow 8, SkyFeast at Sydney Tower

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