Soft Sip — Restaurant in Sydney

I am extremely disappointed with my recent experience at this cafe . Yesterday around 2:30 PM we called ahead to confirm that the kitchen would be open for last orders until 3:45 PM and arrived at 3 PM, expecting to enjoy a relaxing afternoon. Unfortunately, from the moment we walked in, the atmosphere was very unwelcoming. A staff member was mopping the floor, and no one bothered to greet us or guide us to a table. When we approached the counter to place our order, the staff exchanged odd looks, making us feel uneasy.

What was even more disconcerting was the cleaning activity that continued while we were seated. Despite the kitchen being open and taking orders, the staff continued mopping around us, which was particularly disturbing given that the kitchen is open and visible. This made us question the cleanliness and overall hygiene of the place.

I ordered the "Gym Friendly" dish, which the menu stated would come with poached eggs. However, I was told I could only have fried or scrambled eggs. This inconsistency made me question the quality. While the dish was passable, it certainly didn't meet the expectations set by the menu, nor did it justify the lack of professionalism from the staff.

Overall, this visit was a huge letdown, both in terms of service and food quality. It was a waste of our time and money, and I left feeling completely unsatisfied. This experience has made me seriously doubt the reliability of the reviews I had read before visiting, and I certainly won't...

Lack of service, have to ask for table water, napkin, cutlery. Mocha was so bitter, no chocolate taste, it was the most bitter mocha I have never had. My partner Capuchino was so strong, one sip hit you straight to the brain. If you have a dark roasted bean, at least ask the customer what coffee strength they would like. Not everyone like the strong and bitter taste on every sip. We ordered beef burger and the cacai bowl. The beef burger arrived with no cutlery after 15 mins wait. My acai bowl didn't arrive until I had to get up and ask where was my order and by the time it got to the table, my partner has finished his meal. So waited for 35 mins for the acai bowl. Surprised that the burger and chip take way less time to make here compared to the acai bowl. By the way, it was nothing like in the Insta/FB picture so don't be excited and expect to get exactly the same. No kiwi, small uneven coconut shell that you have to hold with one hand to eat to make sure it doesn't fall off the table. Paid $18 for it, not worth the price...

Extremely disappointed in this venue, the food & the staff. Not sure how they have a 4.8 review. Overpriced for what you paid for. The food presentation was abysmal. I might as well been at a pub bistro. Overall dining in experience wasn’t pleasant. Not sure if this is family run - but I felt uncomfortable the moment I stepped inside. Sadly, I didn’t listen to my instincts and stayed. I wouldn’t bother going here. The reviews are all false. Even menu items that are pictured are not available. There was no physical menu. Either this venue has asked their family or friends to write up false reviews because this place isn’t up to par with anything that has been said. -& if the owner is going to write back and respond - I’ll be even more disgusted because you need to own up to it and also do better as a human. Don’t go bullying people who are...