Subway® Restaurant — Restaurant in Sydney

Hello, i went to the shop in St Leonards last friday around 3 pm.As usual i went there to get my sandwich, im getting every day a subway of the day, so i ordered my sandwich. when it was time to pay the lady in the counter charged me 9 dollars. I asked her, why are you charging me 9 dollars?, the price of the sandwich is 5, that is what i ordered to eat! she asked to her college if that was true , and she reply NO she was completely crazy yelling at me like 10 times that i had not asked her for it. The lady in the counter refused to sell me what i was asking for, and she asked me to leave the place, and she said dont ever come back to here again...! I was tired and hungry and the only thing that i was wishing was get my launch! Guys how can it be possible? that is the experience that you want to give to your costumers? there are so many capable, polite, friendly and efficient unemployed people looking for a job, and happy work in a place like that. Subway as shop looks good but as you know the workers and team are the face of it! please make sure that this is not going to happen to someone else, abuse behavior is unacceptable, we are living very tough time to make it a harder!...

I have hesitated and waited for a while before doing this review. I wanted to see if perhaps I had an unlucky experience with a Trainee or what. Well after having visited this store on over a dozen occasions I am able to reach a conclusion.

THIS STORE IS A RIP OFF. Over all the trips to this store, I am regularly left wondering where the meat is on the sandwich. On a ham and cheese at any other store across the country they put 8 slices of ham on a foot long sub. Here you get 4. The extra meat (chicken fillet) is rarely hot, it is mildly warm at best. Needs a few extra seconds in the microwave. And the price of the same sub varied across all visits to this store. It ranges from 16.95 with a drink to 21.95 with a drink. Not once was the sub the same time as a previous visit.

Additional to this the staff are slow to respond and constantly went to put the wrong salads on my sub.

I would think twice about going here. If you are sort of hungry but not really and you just want to blow a quick 20 bucks then this is the shop for you.

But if you want a solid sub to sooth your hunger maybe...

This Subway location is extremely disappointing. The staff are more focused on chatting with each other than actually serving customers. There’s a complete disregard for hygiene—employees handle money and then prepare food without changing gloves, and I even saw one sneeze openly near the salad bar instead of turning away. The short woman with a bob haircut, who seems to be the manager, sets a poor example for the rest of the staff. She’s lazy, inattentive, and more focused on chatting than ensuring proper service and hygiene. On top of that, the subs are made with zero care. The staff lazily throw the ingredients together, and the whole thing falls apart the moment you pick it up. The lack of effort, cleanliness, and professionalism is completely...