Woodpeckers Woodfired Restaurant And Cafe — Restaurant in Western Australia

Usually wonderful melted cheese experience restaurant, this was a terrible evening with the manager very very rude about my wheelchair, on a few occasions, and despite us telling them when booking And having been there before! ! ! He tried telling us we hadn't informed him but one of the nice staff whom we had met on previous visits informed us they saw the booking and it was clearly marked 'wheelchair user'.

This place used to be my favourite restaurant because of the raclette but I'm searching for a nice place to enjoy my favourite melted cheesey treat in Perth now, as I hated being made to feel guilty for needing my wheelchair, and stupid for being disabled, and vulnerable when he sneered at me so nastily when I said I couldn't eat much all at once due to my medications. My partner couldn't believe the gall of the man, and neither can I.

I would have left when we first arrived and were first met with rudeness and hostility, but I had been SO MAJORLY looking forwards to raclette cheese melted at the table, for my birthday, for a whole year, that I was not going to let one nasty man get between me and my melty wheel-cheese machine of gastronomic delights.

I believe the managers words uttered, on being informed of our booking and ascertaining I was in a wheelchair, then trying to get us to give up and do another (non birthday) night were : "well I suppose she can stay if you can get her in somehow" then the manager turned and walked off leaving us to it. It was lovely other diners who came to my rescue and scrunched up to let my chair get past!

Anyone who comes for their birthday gets serenaded plus, at Woodpeckers normally, and there were a few that evening, but despite my partner informing the staff, good and bad, nothing good happened to me, more proof disabled me wasn't welcome. I didn't choose to become disabled, and I don't enjoy it; even less enjoyable is being treated like a second class citizen because of it.

Enjoying food is one of the few things I have left of my enjoyments and hobbies that I can still do, and I just wanted a birthday with melted cheese raclette goodness at Woodpeckers, not to be made to feel apologetic for so much as breathing.

I was Woodpeckers biggest fan, and as an avid foodie, folk often try my recommendations, but if that extra business I sent them enabled them to hire that kind of staff, then I wish I hadn't recommended them, ever!!! I feel sorry for the good staff stuck working there with people like that.

#iloveraclette #badrestaurant #donteathere #raclettenogo #Woodpeckersequalsno #Woodpeckers...

I had heard glowing reviews about Woodpeckers Woodfire Restaurants, but experiencing it firsthand surpassed all expectations. From the moment I made the reservation, it was evident that they were dedicated to creating a perfect dinner arrangement for me and my guest.

As we entered the restaurant, we were greeted by a warm and friendly staff who made us feel instantly welcome. Their genuine smiles and attentiveness set the tone for the evening. The ambient setting was simply enchanting, with soft lighting casting a cozy glow and the crackling sound of the woodfire oven creating a comforting atmosphere.

We were presented with a set menu that was nothing short of perfection. Each dish was a culinary masterpiece, thoughtfully crafted to showcase the restaurant's expertise. Every bite was a delight, with flavors that danced on our palates. It was evident that the chefs had poured their heart and soul into creating this exceptional dining experience.

However, it was Nathan, who truly made the evening unforgettable. His knowledge about the menu was impressive, and he guided us through our culinary journey with expertise and enthusiasm. Nathan's attention to detail and genuine passion for his work were apparent in every interaction. He ensured that I had the best experience for the evening, and his friendly demeanour added an extra layer of enjoyment to the evening.

My guest and I were thoroughly impressed by the brilliant service provided by the entire staff. Their commitment to creating a memorable dining experience was evident in every aspect. From the warm welcome to the impeccable service throughout the evening, they made us feel like honored guests.

I would like to extend my sincere appreciation to Nathan for making my dinner night truly awesome. His dedication and personalized attention made a significant difference and added an extra touch of magic to the evening. Woodpeckers Woodfire Restaurants and their exceptional team have set the bar high when it comes to creating a perfect dining experience.

I left the restaurant with a grateful heart, knowing that I had been part of something truly special. Woodpeckers Woodfire Restaurants, thank you for organizing a perfect dinner arrangement, providing brilliant service, offering a captivating ambiance, and serving a set menu that exceeded all expectations. It was an evening that my guest and I will cherish for...

Don't takeaway from Woodpeckers, avoid! (1.5/5)

My partner and I decided to fork out the $45 to get Woodpeckers for takeaway, despite other cheaper options, as it was a special occasion and we had high hopes for a high quality meal. Picking up our order was fine, the staff were very nice and helpful :)

But we were utterly disappointed with our purchased meals. We ordered a Gnocchi and a Tortellini, but the takeaway containers it came in contained more tin foil than food! For $45, there was about enough food to serve a small child (