k.u.k. Hofbäckerei Café — Restaurant in Linz

The service was terrible. Even if the food was good, they did not make us feel welcome. At all. They acted like we were an inconvenience. They list their closing time at 18.30 but when me and my elderly parents arrived at 17.40 the waitress doesn't even greet us but just says "We're closing in 20" like she wanted to discourage us from sitting down. But then other clients arrived at 17.55 and another couple even at 18.05 and they all got to seat and eat, so the place wasn't really closing at 18, she just wanted us to leave? But it doesn't stop there. We stepped inside to take a look at the desserts in the window. We ask the waitress if she can explain what they have left and she replies "what you see there". If I knew what kind of desserts they were I wouldn't be asking. Finally, I asked for a drink that requires whipped cream and she says "we ran out", so I said I was fine to have the same drink without the whipped cream, she asked me to repeat like that wasn't an option. In the end it turned out they did have some whipped cream left, once again it looked like she initially wanted to discourage me from ordering it because it was a slightly complicated drink to make. Or at least that was my impression after the very poor overall treatment. I wonder if they weren't that famous if they could afford to treat their clients like this? I would honestly recommend trying Jindrak instead...

If you're looking for vegan options :) maybe look for a different cafe.... I picked this place for my grandmother's birthday because it's nice and classical for her and because they're supposed to have vegan options for me... but t hat wasn't the case: they didn't have any pastry or cake that's vegan (though it even said "vegan" on a sticker on the door... ). The service was poor (maybe she just had a bad day?! But the vegan request seemed to be too much). They do have oat milk - although it seems like they don't use it much - mine was sour - had to order a new coffee... Nothing we ordered (the rest of the family isn't vegan) was particularly good (more the opposite....). I hate leaving bad reviews, but I think one should know, if you try the place there is the possibility for it not being the best experience. Well, the interior is really cute cozy old fashioned Austrian coffeehouse style! And maybe they just had a...

Sarebbe da 4 o anche 5 stelle se non fosse per la svogliatezza e poca cortesia che dimostra la ragazza che ci lavora e che serve. Siamo andati di pomeriggio, ci siamo seduti all esterno e abbiamo atteso 5 minuti. Ho letto allora che bisogna fare l ordine dentro e sono entrato anche per vedere cosa c era. Essendo anche panificio c erano diversi tipi di pane e 2-3 tipi di dolce che non essendo del luogo non conoscevo pur immaginando che uno fosse la linzer torte. La ragazza mi dice un "bitte" (prego) con fare talmente svogliato che sembrava proprio gli facessimo un dispetto a essere lì. Ho visto che aveva lo stesso atteggiamento un po' con tutti quindi non era dovuto al fatto che fossimo i soliti turisti fastidiosi. Comunque gli ordino 2 caffè e gli chiedo che cosa sono quei 3 tipi di dolce che vedo: mi risponde "linzer torte"... Gli chiedo che differenza c è e mi risponde ancora "linzer torte"... Al che gli faccio notare che erano palesemente diversi l uno dall altro e allora mi spiega che sono linzer torte di versione differenti... Una volta ordinate due fette di torta differenti attendiamo fuori con la tavola ancora da sparecchiare dei clienti seduti prima di noi. Riceviamo la nostra ordinazione e solo allora la ragazza porta via tazze e posate sporche. Mangiamo le due torte, che alla fine erano due fette della stessa versione e non due differenti come avevo richiesto, e vado a pagare. Con fare svogliato un nuovo "bitte" da parte della ragazza. Pago e andiamo via. In conclusione sarebbe un ottima pasticceria o locale dove assaggiare la linzertorte o bere un caffè, ma l atteggiamento della persona che ci ha serviti non mi fa venire la voglia di tornarci in quanto non mi sento il benvenuto ad andare e per mia esperienza personale consiglio di provare altri locali se siete di...