Reasonably decent beer and atmosphere was ok, completely ruined when it came to pay when 10% was added to the card payment without my consent for having a non Euro card (known as DCC). Might not seem like much but if everywhere did this it would add up. I have not ever experienced this in developed countries before, and has tainted my view of Vienna which I thought was an honest and welcoming city. I know the owners response will be it’s due to bank fees… but they are part of doing business - you only have to lose 5.6% of customers at your quoted fees for them to be worth the investment, but he can’t see through this! If I’d known beforehand I would be ripped off I would have gone elsewhere and he wouldn’t have had my business. He will instead have a chargeback coming his way which will cost him more time and money for which he has no defence - it’s basically fraud. Turns out after talking to a semi-regular who goes to try the occasional new beer, that the owner is very short sighted and not a very nice man, and the bar staff are told lies about the card fees (can’t repeat what he actually said on here) best avoided as there are plenty of other choices...
Read moreWe tried visiting Ammutsøn during a trip to Vienna only to be turned away at the door because of a private event. We had checked the website and all available social media before making the trek over and nothing was posted anywhere about being closed. It’s extremely disrespectful to customers who are going out of their way to come visit your bar to just close to the public without posting that anywhere. The person at the door told us “you’ll have to come back tomorrow” and we certainly won’t be doing that. You’ve wasted well over an hour of our time? I won’t go out of my way again to give you my money. Try managing your website & social media better.
Update based on the business response: someone at the door tonight literally told us the bar was closed for a private party and we would have to come back tomorrow. If that was an employee they must have been misinformed; if that was another guest from the private group you hosted they cost your business additional money by turning people away. Either way, it’s a really...
Read moreUpdate: Still one of the best beer bars ever. They just got a fresh shipment of beers. Check it out.
Easily the best craft beer dive bar in Vienna. The owner is an absolute legend and one of the most knowledgeable beer-heads you're ever likely to meet. Not sure what to order? Tell him about your favourite food and drink and he'll match you up with a beer you'll love.
All beer is from independent breweries, none of this "craft beer brought to you by [Giant Brewing Corporation]". No. Real Craft Beer from passionate brewers.
The menu changes regularly so you'll always find something new to try. And you really can try: they let you have a sample of the beer on request so you don't waste your time on something you won't like.
Can't recommend it enough.
Sour beers a...
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