Salpicon — Restaurant in Vienna

This place has the most impolite staff I have ever met in my entire life! This morning, I tried to store my luggage at Salpicon, as this is a service they offer via the LuggageHero app. I chose this location particularly because of the opening time of the venue from 11:00am in the morning, as I had a very important appointment not too far away at 11:30am. When I arrived there, Salpicon was closed, despite the opening hours in writing displayed at the door indicated that the restaurant should have opened already at 10:40am. I waited until 11:10 and then had to leave due to my appointment. In the end I had to carry my complete luggage of 35kg all the way to my official appointment. Needless to say that this was a very unpleasant and embarrassing experience. After my appointment, I finally managed to go back to Salpicon. Indeed it turned out that they had forgotten about my luggage storage and had opened the restaurant at 11:30am only. Considering that they made a mistake and did not open the shop on time, I asked them whether they would be willing to store my hand luggage for free as a little compensation and courtesy (on top of the suitcase that I had paid for). To be honest, I don't know what happened afterwards but the elderly man at the shop got very angry about me asking for this little kindness considering all the difficulties I had been through this morning due to their forgetfulness and opening their restaurant late. He started shouting and insulting me really badly, making me feel as if I had been the one making a mistake! In the end, he gave me the phone and had me speak to his wife. She tried to justify, asking for payment for both luggage items etc. etc. I did not want to argue with her, so I told her I will look for another place to store my luggage. She then asked me for how many hours I had planned to store my suitcase. As my reservation was for the full day, she suddenly changed her mind and started to become a bit friendlier and accommodating. But at this point I really did not want to discuss with her or her husband any longer or leave my luggage there anymore due to safety reasons, considering their inappropriate and impolite behavior. In the end I decided to walk to the nearby train station to use the lockers there. I don't know if they had a bad day or what happened, but their impoliteness and shouting at me despite them making a mistake was really the worst experience I ever had in a restaurant or any other service institution. I don't know about their food but their personal behavior and how they treated this situation was just...

In the morning, on our way to the city centre, we saw the Salpicon sign outside, and thought to ourselves: perhaps we should eat here some time. Obviously we forgot the place, went sight seeing and found another restaurant called Veggies: it was purely awful. No taste, small portions. We left the restaurant with an unsatisfied feeling. While we walked back to our hotel, it started raining pretty hard. With a half empty stomach, wet from the rain, we saw the sign again, and decided to and take a look inside. We were greeted by the most positive man I've seen that day, and started talking in German to me. Obviously my German is not up to par with his, so we switched to English. We explained our situation, and our friendly Columbian cook advised us to take a veggie burrito and split it in half. It took about five minutes to prepare, en my God that was delicious. Nice fresh ingredients, great taste. The food is a solid 9/10, but the owners of the place make it a 10/10. I hope we will find shelter another time at...

Hidden small place in Westbahnhof area, kinda far away from the tourists. If you get in, you will find a super kind owner with a big smile on her face. She invites you in and makes you feel like Home. Sometimes you will also see an elderly man and a young girl in the shop whom are related to the owner, both are super nice and super friendly as well. There is definitely a home vibes in this place.

The food is really good, freshly made tacos/ burritos right in front of your eyes. You can ask any questions you want regarding the ingredients and you will get an answer. The price is fair and really.

Strongly recommend, I...