Extremely dissapointment with the service this isn't the first time. I have been calling all the day the customer service,instagram dm and reached out on whatsapp I have asked to order a cake from 12 noon and its 11:27 at night and I haven't received proper information saying we are receiving a lot of orders or the Baker is asleep isn't a an excuse for understaffed and disorganised system. I could order a cake in the u.s and have delivered to my friend who lives there the same day online without any human contact and you guys want me to go to shop to confirm an order on top of not getting full details on my order. I have been waiting on the call for soo long and then I end up talking to Shauni which had only excuses and no help at all I told her I need an answer before 12 and i still didn't receive an answer. Such a terrible system, horrible customer service. Last time I ordered u forgot my note on the cake and asked me shamefully to come to shop to come take it and when i said no sent someone to drop it but the fact that u made a mistake and then asked me to take it. And now nothing I have no confirmed order and Shanu never called back. Seriously for everything that this country has done for this bakery I expect more respect and proper...
Read moreCafe Lilou in Bahrain is truly a gem. From the moment you step inside, you’re transported into a charming Parisian-style atmosphere that perfectly blends elegance and warmth. The décor is thoughtfully curated, with intricate details and a vintage flair that gives the entire place a unique personality. It’s the kind of spot that makes you want to linger a little longer.
What really stands out is the level of service. The staff are welcoming, attentive, and professional without being overbearing. Every interaction feels genuine, and they go the extra mile to make sure your experience is seamless and enjoyable.
The ambiance strikes a great balance—lively without being too loud, making it suitable for anything from casual catch-ups to special occasions. Whether you're seated indoors surrounded by the cozy vintage decor or enjoying the fresh air outside, the vibe is consistently pleasant.
You can tell Cafe Lilou puts thought into every aspect of the guest experience. It’s not just about food or drinks—it’s about creating a memorable moment from start to finish. It’s a place I look forward to returning to, and I wouldn’t hesitate to recommend it to anyone visiting Bahrain or looking for a consistently excellent...
Read moreGreat place to pick up snacks. Altogether delicious! For the record, this is a review for the Artisan Patisserie which is not the cafe a few blocks away. In this specific location you cannot dine-in, but rather must order and pick up. They make a huge selection of items from small snacks as in hors d’oeuvres to salads, main dishes and cakes. For New Year’s, I picked up a variety of small things for the family to snack on. (I picked up in their boxes, but if you drop off serving platters from home they will arrange the snacks for you.) I ordered a mix of canapés and small sweets. Everything was amazing. Also, the prices are much better than one would think (the cafe is not cheap). You cannot just walk in and take to go, advance notice is required, but usually just a day really. Really easy and great. Highly suggested (although give yourself loads of time to look through their novel of a menu as...
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