Palmyard Hotel — Hotel in Bahrain Island

We’ve stayed here before, it was relaxing and aesthetically pleasing. You can hear traffic etc, but I’m ok with that, it’s the centre of Bahrain. It’s a boutique hotel, supposedly small and sophisticated… well they can delete the sophisticated bit, as it doesn’t apply here any longer. We knew in advance that a pop up restaurant was going to be open the nights we’d chosen to stay but were assured it wouldn’t be loud or late. Sadly that wasn’t the case. Thursday morning we were subjected to dance music at 8.30am whilst “ enjoying “ our morning coffee on the patio. That evening, after we’d got back from our meal out at Massa ( highly recommended) we couldn’t open the patio door as the music was now at nightclub noise level and as bassy. It’s now approaching midnight and with the door closed and TV on ( we couldn’t sit outside as it was uncomfortably loud) could still here the ridiculously loud awful tunes. My partner went to reception and was told ‘ There’s not a lot we can do, it’s the manager of Circa ( the pop up restaurant) that needs to be spoken to. So, he came to speak to my partner, and he said he’ll speak to the DJ. Needless to say, nothing changed. Surely the residents of the hotel take priority over a temporary restaurant? But no, not in this case, they couldn’t care less. We were due to stay Friday night but have opted to check out, how disappointing for us. We will never stay here again, because customer service is not high on their agenda. So if you’re looking for Bijou, boutique and care for its clientele,...

Can only describe my experience as just magical. Stayed here with my friends over weekend as early birthday celebrations. Checked into room to find a delicious chocolate birthday cake and a stunning bunch of red roses.. The warm welcome and personal touch provided by Ciaran and his staff is just so fabulous. They organised a complimentary taxi to our restaurant for our meal and the breakfast the next morning was very tasty.. The pool is spotless and the sun loungers are so comfy, literally felt like being tucked into bed.. This is not my first time staying at this hotel and each stay just gets better. Looking forward to our next stay in June. Thanks again to all the team at this wonderful hotel. Best regards...

I’ve always loved Palmyard and have stayed here multiple times over the years, which is why I was so shocked when my jewelry was stolen just last Thursday. I left my necklace on the nightstand, and it was gone. What truly upset me was the staff’s lack of concern—they showed no interest in resolving the issue and acted as if I was inconveniencing them by asking for help. Instead of assisting, they made me search the room myself while they just stood and watched. The receptionist promised to look into it and ask the staff since I had to leave Bahrain, even giving me her personal number to follow up. But guess what? She’s been ghosting me ever since. It’s a cute hotel, but I wouldn’t trust the security—leave your...