Starbucks — Restaurant in Antwerp

Starbucks is a chain of coffee shops with a very good reputation all around the world. You can call it the gucci of coffee shops. It has status, it is well known, people buy it to take pictures and post it on social media and last but not least, Starbucks is expensive. Starbucks is very good in branding and they have set their position high in their sector.

Starbucks in Central Station of Antwerp is lovely, the interior is very good looking and classy. The lighting is great and most of the furniture is made out of wood and leather. The floor also is made out of expensive This gives you a very classy and luxury feeling. and the good smell of Starbucks coffee in the mornings is eye opening.

There are a lot of options you can choose from in Starbucks. A lot of different varieties of coffee, tea products and pastries. The quality is extraordinary and so is the taste.

There are somehow some less good points they can improve. A lot of people in Antwerp travel by train because of the mobility problems in Antwerp. That is why the Central Station is always crowded at rush hours. Most of the time when you go to starbucks you have to wait in a long line, and once you have your coffee you have no place to sit. Being located in Central Station of the diamond capital of the world, you expect Starbucks to have a bigger place to fit more people.They should also have more staff working there so they can help people faster.

The price they ask for their coffee and other products is too high compared to other coffee shops. That is definitely a point they can work on. I know that they are great at marketing. I know that they are ‘Gucci’ of their market. But that doesn’t mean that people have to pay 6-11 euros for a cup of coffee or tea.

The overall quality of the products is great. Starbucks provides really good emotional experience while you are in their shop. Go and...

This Starbucks outlet is pretty crowded I guess because of the people taking trains in the Antwerp train station. Interior looks nice and whenever I passed by there is always a long queue. I been wanting to try the Strawberry Acai since I never seen it before in other countries but always put off by the queue but finally decided to queue one day when the queue didn't seem long. Was kinda put off by the Middle Eastern cashier who kept talking to this group of Middle Eastern women trying to order drinks and was literally hogging the queue because they didn't seem to know what they wanted. After the order was completed he continued talking to them and kinda forgot about the rest of the customers in the queue. Queue was short but still a very long wait and finally I got to order my drink. Quite disappointed the drink didn't really taste good, I thought it would be fruity but it was quite diluted. I didn't know if it was supposed to taste like that I wanted to give a 2nd try but eventually decided not to. Customer service is pretty lacking in this branch and seems like not being able to handle the volume...

Blimey, I'm utterly disappointed with the Starbucks at Antwerp station - it's a right dump, if you ask me. The place is a mess, with tables that are stickier than a glue stick and a general air of grime. To make matters worse, some of the homeless folks seem to have taken over the chairs, snoozing away and disturbing some of the customers. It's a bit of a nightmare, to be honest.

And don't even get me started on the coffee. The cup's never full, and if you ask them to top it up, it's like pulling teeth - all for the price you pay, it's a bit of a rip-off. The only bright spots were Gigi and Jim, who seemed to be doing their best amidst the chaos. Just a heads up that Jim is gentle and pays attention to your order.

But the real kicker is when you order a large coffee in a mug - either you get a cracked one or they just don't bother bringing it out. It's a bit of a false economy. All in all, I'd give this Starbucks a wide berth - it's not...