Goesting — Restaurant in Ghent

By far the worst service I have ever received in any restaurant in my life. We ordered our food, waited about 30 minutes, then asked our server if it would be ready soon. He acted like he forgot we ever ordered, but then apologized, and said it would be our soon. Again we waited. Growing impatient, we asked the manager, who was shocked that we had ordered an hour ago and still had no food. She made it in about 5 minutes, but it was not what we ordered. She did not apologize or offer any excuse, and we said we would eat it because we were so hungry and tired of waiting. The food was marginal. We were then asked to pay, and when we inquired as to whether or not we would receive any compensation for the horrible service and lack of receiving what we had ordered, she insulted us, saying "that is not how it is in belgium," and "it has not been an hour." American or not, this type of service is unacceptable. We have been traveling Europe for a month and been to 8 different countries, and no where in the world would this experience be...

We were there two weeks ago with my wife, our first time in Gent,,we are from Greece...we had some coffee and some tommato,origano brisket everything ok, beautiful..!But there was a man called Guy and treat us everything at the end!!!he gave us some travel catalogues,some other information,we felt as we are in Greece for a moment..the hospitality,so warm,,,He was so nice..I just wanna say that we loved Gent - beautifull city-and this place make as feel like home ..We chose this place because the sun was still up at about 18.30pm..But i must say,, people make the places special.Thank u m.Guy,we will visit this...

The staff here is super rude. The place is not children friendly and foreigners are not welcome. I decided to have a coffee while walking in lovely Gent, my 7 year old son had a waffle in his hand. I ordered and paid. And then I was told he can not sit with me. So in the photo you see my son eating on the street drinking the drink I bought him from this place, as he was not allowed to sit on their precious table. Racism and rudeness are very subjective of course but treating children bad is very universal. Especially the horizontally challenged lady in the back should learn...