We found Balls & Glory at a food festival in Ghent.
I ordered the “Vegan potato sandwich roll” (as seen in the photo) and as I watched the woman prepare it, I asked whether the sandwich bread is also vegan. She said no. We ended up having balls with a side of mashed potatoes and defrosted vegetables without the bread.
Regarding the food quality, using frozen veggies as a restaurant is a big no no, especially at a food festival. The balls were ok but reminded me of school canteen food. Not great, not terrible. I’d be weary of calling them “world’s best”.
Regarding the way this company disinforms customers – had I not asked, we would have been served non-vegan food when we specifically ordered the vegan option advertised on the sign.
We had already paid (by card) so there was no way to get our money back and I didn’t wanna spend any more time dealing with the unfriendly staff so we just took the backup option provided to us and left.
I told the woman they should probably mention on the sign that the “vegan” option is not actually vegan. About 2 hours later we walked by the stand again and it still said “vegan”. No changes had been made to correct the sign.
Whether someone orders the vegan option for ethical reasons or because of food allergies, they should be provided with what they expect and pay for.
This behaviour is unacceptable and potentially dangerous. What a...
Read moreMy wife and I recently had the pleasure of visiting Balls & Glory in Ghent, Belgium, for a late lunch. Upon arrival, we were intrigued by the unique concept of the menu, which focuses on constructing meals around a central feature: a meatball similar to a Scotch egg. It offered various options, including vegetarian choices, allowing for a versatile and inclusive dining experience.
Initially, deciphering the menu took a bit of effort. Thankfully, a QR code provided access to an English version, making our selection process much smoother. The concept of pairing your choice of meatball with either a selection of mashed potatoes or a salad created a delightful way to tailor our dishes to our individual tastes.
The staff at Balls & Glory were exceptionally friendly, enhancing our dining experience with their welcoming demeanor. We were particularly impressed with the swift service; our meals arrived promptly, allowing us to enjoy our flavorsome feast without delay.
While the restaurant is slightly on the pricier side, the unique culinary adventure it offers more than justifies the cost. Balls & Glory stands out as a fun and innovative place to try in Ghent, providing not just a meal, but a memorable experience. We left feeling satisfied and eager to recommend it to fellow travelers and locals alike looking for...
Read moreI had a disappointing experience at this restaurant as a tourist. Although the food was delicious, I felt deceived when it came to the pricing. The sign outside advertised meatballs with a side (mashed potatoes or salad) between 7-9 euros, depending on the size. Once inside, we were asked about our preferences and taken to a table. After enjoying the meal, we requested the bill, and to our surprise, we were told to pay at the door where the cash register was located. Another waiter inquired about our satisfaction and detailed our order, revealing a total of 55 euros. Confused, I questioned the high amount, especially when the sign outside indicated lower prices for two people. I was informed that the advertised prices were for smaller takeaway portions. The waiter explained that sides were charged separately, making it 55 euros, but he offered a "deal" at 50 euros. I paid in cash, received no receipt, and left feeling taken advantage of. Not recommended for tourists, as they seem to exploit those unfamiliar with the local language. Upon checking the website menu later, I discovered that a meatball with a side is listed at 17.95€, and water is complimentary, making our actual cost around 36 euros. This experience cost us an extra 15 euros, and I won't...
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