For starters, the host explained in great detail how the touch-screen system works, without the basic courtesy of asking if we would like to be shown. There wasn’t any details for each of the burgers so it was a matter of either remembering the long winded and fast explanation of the different types of burgers or taking a guess. Some types had the option of choosing how the burger was to be cooked, others did not. For the burger that did not have the option I requested to the host that it be well done. Our food was ready fairly quickly, and the drinks were correct however this is where the positives end. The fries weren’t great, pretty soggy. The burger had a very wet lower bun and did not look or smell appealing whatsoever. The cheese smelt so bad, artificial and congealed and the burger looked as if it was boiled, not grilled. About 1/3 of the way through, the burger was very pink, and headed towards medium-rare. That was it, I couldn’t stomach anymore and binned it. The host came over and asked if everything was good, and I let her know it was not. Her reaction and tone was extremely condescending to the point I asked her not to speak to me like a five year old. She offered to have a proper one cooked but I declined, and said I didn’t enjoy the burger anyway. My partner then discovered the extra bacon we had paid for was missing from the burger. He called the host over and she offered to make another one, but we decided that we would cut our losses and go elsewhere. Avoid. McDonald’s has better burgers...
Read moreAVOID AVOID AVOID! For starters no one speaks English The food is super mediocre, we had a cheeseburger with pickles which was ok, just a bit better than a McDonald’s one but for double the price What was horrendous was my chicken burger that came uncooked!! (And costs 11€ a joke) When pointed to the hostess (using Google translate of course) she didn’t even reply to me, just turned her back and went to the kitchen and said something We waited for about 5’ and since no one was giving us an update we decided to leave Only then they used Google translate to let us know that they are preparing us a fresh one We declined since I couldn’t trust an establishment offering uncooked chicken, it’s a heath hazard Save yourself some money and...
Read moreExtremely attentive and courteous staff and a huge 400g burger served in under 20 minutes. I love a larger burger but should have stuck with the 200g burger and enjoyed the crispy and tasty fries. The Doce de Leite shake was the family favorite and the Nutella left my daughter wishing she had made another choice. The chicken itself was very good but the overall sandwich was not a favorite (the chicken was finished alone). The Medium was still pink and juicy. Prepare yourself with plenty of napkins as you will use them all. Location has limited seating with about 20 seats inside mostly configured for a couple (2/table). Picture is the TT Burger 400G with the pepper bun just...
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