The restaurant is overpriced and overrated. The reviews on here and the pictures do not reflect the quality. Nice atmosphere, but average service and food. I had a fish soup and shrimps in wine sauce. The fish soup was not good. No taste, too salty.... Very, very poor quality. The shrimps were nice and I'd order them again. The service was average. They just didn't put any effort to make my experience nice. Waited 10 minutes to get a menu. They only gave me a menu for food so I had to wait and ask for the drinks menu too. I had a glass of wine and usually I'd expect the waiter to offer water or to at least bring tap water complimentary. I had to ask for water after 10-15 mins of receiving the wine as the waiter disappeared. Nobody asked me if I liked the wine after tasting it. Nobody came to ask how was my food and if I needed anything. I got served, paid my bill and that's it. Sorry, but this is unacceptable for a place that pretends to be higher end.... And charges as one!!!
Overall there are plenty of better places in Sofia and this one is just overrated, because it appears to be a posh place I suppose, but it really isn't. Not sure why and who gives this such high reviews. This really isn't a high end food or service..... It is a rip off that needs to learn what high standards mean.
I'm giving 2* because of the high prices and the expectations one creates with the website and photos. I would have given higher score if this was the food served in a cheap place, but for the level they set, its...
Read moreWe started with the beef carpaccio, unfortunately, but more on that later. The Duck Magret was tasty, if a little on the tough side--I certainly couldn't have done better with the same raw ingredients. The fresh pasta with cheese sauce was perfect, as were the asparagus and the fried potatoes. These three dishes, the least expensive on the menu, were my favorites. Risotto was also good, and the desserts (lemon tart and chocolate tart) made a great finish. But the carpaccio (our starter) arrived at the table on a plate straight from the dishwasher: it was hot to the touch. I pointed this out to our waiter, and he said, 'Ah, the plate is hot because the meat is frozen, and it should thaw on the plate.' Which is of course not true. You can't expect to build a reputation as a restaurant for 'people who know', and then insult them when they actually demonstrate that they do know. Visit...
Read moresince we came in the guy was so rude saying that the restaurant is closed but people were in and i told him that and then he said you should’ve reserved a table online and i went and reserved a table online and i came back and showed him he said you can’t do it now it’s too late my manager told me it’s not allowed i asked him to call the manager and he actually did the manager was kind and understanding he apologised and asked us to come in and then me and my sisters came in we sat and the manager went and then the guy who takes the order kept acting dumb every time i ask him for something in the menu he keeps saying i don’t know and i don’t know his purpose was obvious that he want us to leave their only reason was racism and we left i hope the attitude changes for the people who works there i hope the manager can hire people...
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