Cakes By Design — Restaurant in Barrie

I have known Cakes By Design owner since day 1. As a cake designer, event planner myself, I have come to know Jen and her cakes as well as her work ethic. I know in our line of work how insanely hard we work, so I say... enjoy your 2 weeks off!!! You do whatever you need to do to recharge your battery. The person who complained and gave a horrible rating because you are closed and can't do her kids birthday... 1st...take it as a compliment 2/ you dont want her as a customer, she's too high maintenance 3/ you deserve a much needed break!!! We work long hours and giving time to yourself and your family is top priority 4/ doesn't she get holidays? 5/ 3 of her 4 reviews are negative...tells me nobody can make her happy lol! 6/ if she orders for her daughters birthday this summer....tell her you are booked

Sadly, we do get some of these ratings that bring down our good rating, but people who know you and your business are the people who are worthy as customers and who will come back and ask...how was your vacation? With a smile. Perhaps she could read a Betty Crocker box and buy a can of icing or read a recipe and make her sons cake for him. How special that would be!! You do...

Awful customer service! Before the owner comes back and say i didn’t place any order with them; let me be very clear. My friend did!! I paid half of the money you charged her. We were celebrating her birthday, all 13 of us were shocked and disappointed at the same time that you couldn’t wait 10 extra minutes past your closing time for us to come grab her birthday cake. Do not recommend them!!

Editing this review to reply the owner. Madam/Sir, When i say i paid half of it; it means we contributed for that cake. Don’t act dumb! Lavinder kaur paid $50 We contributed for her birthday cake. She paid it yes! It was our money though. We are accepting our mistake. We are not running away from it. All the 1 star reviews are legit and are in regards to poor service only. Where you couldn’t wait 10 mins! That’s what’s awful. We never refused pay. She offered to pay extra for 10 min We were all very excited to have a cake from your place as someone on social recommended this. Again- NO REVIEWS ARE FAKE. All are legit. All of us were disappointed. And all of us have a right to...

🛑, 😳 Don't you even think you can get in at 5 minutes to closing. Peanut free cakes in Barrie. Really yummy. Although, at time's a little heavy on the icing. Designs are great. Prices are average. Friendly environment. But cakes are not sophisticated like others in Barrie, which I won't name. They won't give you multi-coloured layers of cake. I'd rate this Bakery as one of the top shops in Barrie.

Just to clarify. Early February 2023, I was there to buy a cake for my daughter at the old location. We rushed to be there before 5pm. We got there exactly 4:56pm and the doors were locked. I knocked and called. No answer. 3-4 minutes later while we was sitting there trying to figure out where to go next, 2 cars exit from the back and drive right passed us. I dont know your names, but I know faces. I learned my lesson that day. There's no mistaking this one. Maybe it was an off day. But I wouldn't speed to get there and not make sure you were supposed to be open.

Reviews are here to learn and help others. Please note I'm not making up a story. You still get 4...