Love this place. I go in trying to order something different every time & a lot of the time I will ask the employees to surprise me or make me something they think I would like; Every time I do this, they never fail. I love every drink they have made me- from strong tea types to fruit tea drinks, always so taster and refreshing! The toppings are also always fresh, I often see them preparing fresh boba when I’m in & all the teas are always made with care. If I could personally afford to drink here everyday I would. The staff is also super friendly and welcoming to everyone who walks in, no matter how busy they always take the time to greet who walks...
Read more041825 x4 star -Good Place to buy milk tea from time to time. -normalize asking customer for rewards points -printer doesn't print (with receipt you can still claim points later on. -not so great with hot drink being sealed properly, got home and notice that it leaked, broke the bag and spilled on the car floor(luckily its not carpet. -1 employee does all. -again good place to buy and will visit from time to time.
June082025 x1 star -normalize asking for points card. -Owner doesn't ask for Societea points. -I scanned my barcode but didn't register. -printer not working ( for points purposes, you can still earn it if they forgot to scan your...
Read moreI’ve been coming to Chatime for quite some time and I must say - the last few times have been inconsistent and an extremely under whelming. Both times I have visited has been the same particular staff member making the drinks, this particular member on the team seems to need better training or more supervision to ensure things are up to standard.
Tonight I ordered 2 large Chocolate Hazelnut Delight milk teas, and I watched the girl making the drinks incorrectly measure the amount needed to fill both drinks and she used 1/4 of extra water in both making the drink extremely watered down. Last time the drink was far too sweet.
For $16 I am...
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