Chopped Leaf — Restaurant in Barrie

2022 April: Rather torn on what to give them as a rating...was between a 4 and a 5 just due to the price and lack of chicken could not give a 5...

-my first reaction, $16 for a salad?! Better be the best salad I have ever had...it was a really nice salad...not the best though...still really good if you do not mind the price... -a great variety of items in your salad...we had the Bangkok salad..had chicken with it but they really do not give you that much chicken...if I counted correctly 3 pieces for $3 extra... -I do like all the extras they give you in the salad mind you...chow mein noodles, edamame, romaine lettuce, red & yellow peppers, peanuts, ... all VERY fresh...they also give you the option to take out things and add things in relation to the different salad varieties (so say you do not want one topping but everything is awesome, you can take out that item and sub in something else which is really cool)... -the restaurant was VERY clean, the servers VERY friendly and knowledgeable about their products, they were able to answer all our questions...

In the end though I will not return but that is cause of the price coupled with how much you get for it...$16 for a salad I just cannot rationalize, they give you quite a lot of variety and the toppings are FRESH but $16...if it was $9 or even $11 I would have no problem with it...also in my view we should have gotten more chicken, then I would have no issue with $16 for it (or $19/20 for that matter if we got a lot more chicken)...

If $16 for a really nice salad that has a lot in it appeals to you, then IMO you should check this place out as it was really good. Just I get a more hearty meal for less so for me, apologies, but I guess not my thing...that said if you this place ever has a CHICKEN salad, with a LOT of chicken for a decent price, I might return to retry the place...

Oh yeah, also the packaging for takeout is a VERY sturdy box, so impressed with...

Visited Barrie from Toronto for the Game Expo and stopped by Chopped Leaf around 3:56 PM on May 10th to grab a salad. It was our first time trying this place.

Two staff members were working — one South Asian man who was kind, respectful, and accommodating, and another East Asian man who, unfortunately, left a poor impression. When my partner politely asked to see the greens (a reasonable request when you’re mindful of what you’re eating), the South Asian staff member was more than happy to assist. Meanwhile, the other employee reacted with exaggerated facial expressions and muttered comments under his breath — as if the request was outrageous or offensive.

Frankly, it was off-putting and unprofessional. In the food industry — especially in a customer-facing role — your personal opinions and judgments shouldn’t get in the way of basic customer service. Wanting to check the freshness of ingredients is valid, especially when some places do serve less-than-ideal produce.

I was hungry, but I walked out without ordering. If I’m not treated with respect, I’m not giving my money to a place that can’t uphold a basic standard of hospitality. One job — good customer...

Attended for late lunch and ordered a small soup and purchased pre-made wraps from the fridge. I waited for 12 minutes for food that was already prepared. The couple who ordered after me waited even longer. I was standing at the counter when I observed the owner or manager attend from outside and go right into the food prep area and start handling food. A female customer mentioned it to him and he was rude to her. The same female customer commented on the amount of soup in the container and asked for a little more, the owner/manager told her that is all they put into that container. I observed about an inch from the lid and he could have definitely put in more soup for that customer. Poor customer service, the peanut dip I was given for my wrap was not enough and the unsanitary habits of the owner/manager has completely turned me off from this establishment. I work nearby and will be sharing my experience with...