Firehouse Subs Bayfield — Restaurant in Barrie

So go in to no greeting whatsoever but while I'm waiting outside I hear them greet each and every customer after me. This is just the beginning so buckle in. Order and I'm told they have no pickles, now for a place that does subs and pickles this would be like saying we have no bread, it doesn't make sense to me. So then Husandeep takes my order and tells me to wait outside due to covid I look around and there is 2 other people in the store. I respect it because covid is no joke. So as I stand outside I see 2-3 skip the dishes people go in, they don't get told to wait outside or anything. I notice the sign in my picture on the door that says they will bring your order out when ready. I then notice 6-7 more people enter the store and not one of them is told to wait outside. So 15 minutes go by nothing.....the store has more people in it then I went in so I respect the rules and stay outside. 30 mins nothing. Everyone that has been inside has been looked after and new people have been inside as well as delivery driver. 43 glorious minutes later I'm asked what the name was on my order and I'm told it's ready. I'm told sorry for the wait...........sorry for the wait???????? These are your rules you have in place with covid and have posted on your signs. I'm not offered anything for the mix up or inconvenience and I take my overpriced and leave. I was going to ask them to remake them but at this point I just want to have some dinner as its 45 minutes after ordering a sub. To no one's surprise the sub is very underwhelming, bread is extremely soggy. That's what happens when I get home and eat it 73 minutes after placing my order. If they tell you to wait outside and they are remotely busy which they weren't in this case don't because they don't have a system in place. Or I guess you have to poke your head in and check every 5 mins because it's on you and not on them. Won't be back for anymore overpriced subs thank YOU for your kind support and...

Wow. These subs are good. I hesitated ever stopping in due to advertised prices seeming extremely high for a sub. Stopped in and got my boss a meatball sub and I got steak and cheese. The steak and cheese was pretty good, nice meat and very amazingly soft bun. However all I could smell on the drive back was my boss’s meatball sub. I don’t even like meatballs subs or sandwich’s usually. However I just had to go back the next day and get the meatball. I’m honestly at a loss of words. I didn’t think you could get quality meat and flavour from a sub or sandwich. Especially not from a fast food place. The meat they use for meatballs is very very nice and the spices and flavours of the sauce are unreal. I’m in total love with this meatball sub. The presentation was also pretty cool. Wish they had some specials or could find a way to make a tiny bit more affordable. Meatball sub at subway is $8 and this one is $12.00. Due to the inconvenience of only one firehouse location, it would be wise to try and be somewhat comparable like maybe 10-11 so people feel it’s worth a 20 minute drive. I think driving past 5 subways and mr subs to go pay that much more money and time. The quality and flavour is definitely worth it every now and then but I’d be eating this everyday if the...

My family and I were on our way back home to Whitby last night from a friend's cottage up North and decided to pick up some food to eat when we got back home. I wanted to order the Firehouse Hero but it has ham on it and I don't eat pork because of religious reasons. I told the guy taking my order this and asked if instead of ham if I could get more turkey or roast beef and he suggested the Engineer Co because it only had roast beef and turkey, so I ordered it. Fast forward to about an hour and a half later, which was about 10:30 pm when we got home and I sat down to enjoy my sub. I took a bite of it and it tasted kind of funny. I looked inside and there were 3 kinds of meat, turkey, roast beef and ham. Spit out my bite and threw threw the sub in the garbage. To say the least I was not pleased about this. I couldn't go back and have them fix my order as it was too far and late. I have eaten at several Firehouse Subs in Canada and the US and was a big fan. This experience has caused me to re-evaluate my patronage going forward to...