Pizza Nova — Restaurant in Burlington

My husband and I visited a few months ago and I've struggled with whether or not I wanted to post this because I was very emotional about what happened. We ordered a pizza approximately 10 mins before closing time and I waited inside while my husband went to buy coffee. At 2am the employee stated that he needed to lock the doors. I said that was fine and continued to wait for our pizza to finish cooking. He repeated himself and said he can not have anyone inside the store and can't have anyone come in. I asked him if he expected me to stand outside the doors while our pizza cooked? He repeated himself again. I asked him if he thought that was reasonable to ask a patron to stand outside, lock the doors and then unlock the doors and pass them the pizza? Unfortunately he thought it was reasonable. It was very upsetting because we have ordered delivery from here for over 8 years. We will never eat here again nor will anyone that we know and relay this story to. Please treat everyone the same regardless of their appearance. Everyone is entitled to fair treatment...

Pizza Nova is the best of the pizza chains in my opinion and this location proves that. I have ordered pizza from here several times over the past year after finally discovering this location. I have to say this may be one of the best pizzas in Burlington. I have tried other takeout pizza places in Burlington and been disappointed. But this pizza nova consistently makes great pizzas exactly to your specification. The ingredients are tasty, fresh and plentiful. And the pizza nova sauce is the best, again in my opinion. The crust/dough is excellent as well. The prices are reasonable and they always have good specials so check them out online before you order or ask about them. I would highly recommend this pizza nova and it is now my go to place whenever I crave...

Terrible. Called in advance for their $4.39 medium pizza walk-in, where they told me they could not accept pre- orders for this deal. Instead, they insisted on promoting a similar medium pizza for double the price, still walk-in. While trying to explain to the rep that giving them advanced notice would benefit both of us, he insisted we come in instead. After Walking in the establishment at precisely 8:59, taking a couple minutes to further decide on our order, the cashier told us that the $4.39 deal expired at 9pm, and again insisting on the more expensive same walk in medium pizza, again for double the price. Terrible customer service experience, only recommended a star as 0 is...