Edit: Came here on Monday, June 19th at 8:51pm for a small celebratory dinner. Waited until 9:08 to be seated, as no one was paying attention to the front entrance. Moved to stand between the lounge and dining room to be seen, no staff in sight to be seen. Another person ended up getting sick of waiting and just went in and sat at the unattended bar. We were about to leave, having been waiting for quite a while when the hostess finally came to the front. She didnât apologize for the wait - which whatever, but it wouldâve nice.
She asked us if we wanted to sit in the lounge or the dining room - I said lounge. She asked of if we were over 18 and had IDs - which is totally fine. My boyfriend said we were both eighteen. And I corrected him as we gave her our IDs to exam, I said âover eighteen babe, youâre making us seem like little kidsâ. The hostess interjected in a rude tone âitâs procedure, thanks.â I didnât reply because it was unnecessarily rude. First of all I hadnât been speaking to her, second of all I didnât have a problem with it because why would I?
She drops us off at the table and immediately goes outside to use Snapchat on her phone. She spent two mins taking selfies outside and sending them to friends, before going back inside. Guess I know why she wasnât being very attentive to her job if sheâs sneaking out to Snapchat ppl. The two mins definitely doesnât seem long enough to have been a break, and if it were a break why was she being so sneaky about the phone use?
The bartender ended up serving us. She seemed pretty unfriendly, maybe she was having a bad day or something? But I honestly felt very uncomfortable sitting at the table being treated so poorly by the staff the whole evening.
The bartender the only person waiting on the four tables in the lounge disappeared for 5-10 mins. A woman from the dining area came and stood at the bar for about 5 minutes. She started talking to a table full of men after they made a comment about how long sheâd been standing there waiting. I overheard her say that she had ordered a glass of wine about half an hour ago and wanted the wine or to have it taken off her bill.
Bartender comes back nonchalantly and doesnât seem to care how long the lady had been waiting.
Used to come here somewhat often and order from this location from time to time because I liked the dessert here and service was decent enough due to managers stepping in. But there are other locations. I wonât be coming back here. Thanks for ruining my one year anniversary. Shouldâve listened to him when he suggested...
   Read moreI wanted to rate a 3/5, but I couldn't.
I used to love Moxies. Naturally, as all things do, the menu has completely changed, and I genuinely had a hard time finding something that sounded appealing to me. I finally settled on their crispy chicken burger, and asked them to hold the hot sauce (which they did).
What they brought out to me was... interesting. The sweet potato fries were perfect, but the burger contained this practically rock hard mass of extremely overcooked fried chicken. The waitress came by about five minutes later and asked the table (of six) what we thought of the food, but didn't give us much time to respond (and was off to my left, and behind me) and then just darted off. My feedback was not relayed (I didn't even get to speak), and someone else in my group went over to tell them.
The waitress came back and I told her that it was too crispy, and I snapped off a piece of the chicken/breading to demonstrate. It was noticeably more difficult to break off a piece than you'd expect, and made an audible cracking noise. Unconvinced, she asked me to take the top off the burger, and she proceeded to tell me "this is just how we cook it" but said she'd bring me another. She also asked me if I wanted it off the bill, but I was hopeful they'd do better, so I didn't opt for that. What they brought out a few minutes later was close to the same as the original, and barely any better. She proceeded to tell me "we have to cook it to a certain temperature" as an explanation. This is demonstrably false and reflects poorly on this restaurant. You don't need to go far to find restaurants such as Cactus Club or Popeye's to see how ridiculous this claim truly is. They would be embarrassed if they ever made crispy chicken this poorly. She again asked me if I wanted it off the bill, but I said no. I probably should have said yes.
I would have rated them better if not for this. The way they "cooked" this crispy chicken burger was unacceptable and barely edible, and yet they just rationalized it and told me that this is fine. It's not.
I also noticed the entire restaurant smelled like a sewage backup, which may not have been their fault, but it was truly gross. I'm not even sure how we were able to...
   Read moreFrom the moment you step into Moxieâs, you know youâre in for something extraordinary. The ambiance is perfectâwarm, inviting, and sophisticated without ever feeling stuffy. Itâs a place where you feel both at home and like youâve stepped into a dining experience beyond your wildest expectations.
Letâs talk about the food, because Moxieâs delivers. Complements to the chef as the Blackened Chicken Burger is nothing short of perfection! The chicken is beautifully blackened, offering just the right amount of smoky, spicy flavour, while staying incredibly tender and juicy. The fresh toppings and soft, toasted bun come together to create a burger that completely redefines what a burger should be. Every bite is like a burst of flavour that leaves you craving more.
And then, the Sticky Toffee Puddingâwhat a dessert. Itâs an absolute showstopper. Warm, rich, and impossibly indulgent, this toffee-coated dream is paired with just the right amount of creamy vanilla ice cream. Each spoonful is a revelation, a perfect balance of sweetness and warmth that lingers on your palate long after itâs gone.
The highlight of the evening? The impeccable service. Violet, our server, was an absolute star. From the moment we sat down, she greeted us with the kind of warmth and professionalism that instantly made us feel like VIPs. She was knowledgeable, attentive, and went above and beyond to make our experience flawless, offering spot-on recommendations and ensuring every need was met with a smile.
Moxieâs doesnât just serve foodâit creates moments. Between the fantastic meals, exceptional service, and vibrant atmosphere, every second spent here feels like a celebration. If you havenât been yet, donât just go for the foodâgo for the experience, the memories, and the sheer joy of dining at a place that elevates everything it touches. Moxieâs isnât just a restaurant. Itâs where magic...
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