Pizza Hut — Restaurant in Calgary

My wife and I decided to use our 5 points for a free medium 2 topping pizza we ordered this for delivery along with an invoice boneless wings. 5 minutes after we placed the order we had a call from pizza hut asking if we could come pick the order up instead as there shirt on drivers and it's closing soon. We were in the middle of watching a movie and felt we had already paid tip and all we ordered delivery for that reason I politely explained that is not really an option. He says let me see what I can do and puts me on hold comes back 2 minutes later with an attitude and says ya we can deliver I said ok thanks he just hangs up. My wife and I feel like we're gonna get a low quality pizza considering we declined to pick up an you could hear he was upset about it. So we decided to go to the store it about 10 minutes from us. While I was in the store I explained how he made us feel and that it was inconsiderate and unprofessional for him to call and ask us to pick it up. Therefore we felt we were going to get a low quality pizza he was very rude with me and insisted he will deliver I told him I'm already here to pick it up an argument ensued and I left the store with the pizza and wings but I was out of pocket the delivery fee of 5$ and the tip as well. The pizza was if course low quality like we figured .I have never experienced this before with any business in my 44 years. We feel very disrespected and also scammed out of 10$. I will be reporting this business to the BBB and I highly recommend you choose wisely from ordering anything from...

We usually order delivery from the Elbow Drive branch, and Midnapore area where I used to work nearby, but this time we decided to pick up from the Montgomery branch, and it was a fantastic choice! We enjoyed our pizza at home during a short meeting. Just like the Elbow Drive, and midnapore location, Montgomery delivered top-notch customer service, which is one of the key reasons we keep coming back. The quality of the food was outstanding, and even the edge crust was soft.

I’m not claiming to be an expert, but with over a decade in the food industry, including experience with three globally known pizza brands, two local Philippine brands, and one Canadian brand, trust me when I say I know quality when I opened the box, smelled it, looked at it, and took a bite, I could definitely tell you that Pizza Hut’s pizza is top-notch, it’s because I’ve spent half my life working and evaluating pizzas. I can genuinely attest to the improvements Pizza Hut has made.

You’ve definitely earned my top spot now. Keep up the great work—your commitment to both service and quality is why we’ll always return. 🍕👌 #PizzaHut #TopNotchService...

If I could give this place a 0 star I would. I placed an order online for a few hours advance delivery and paid for it. I had to cancel the order so I called customer service minutes after placing it and they said if its online they can't do anything I have to get a hold of the store manager. He then proceeded to tell me good luck with them answering the phone because they don't like doing returns. He had to transfer me 3 times before the manager answered. I told him the order number and that I needed to cancel and he said no problem I will cancel and you will get your refund. I never got my refund. I waited a week before calling their customer service and making them aware of the situation at which point they said they will write head office a letter and send it to the manager at this location and I will get my refund. I still never got my refund and I didn't get the pizzas. This is fraud! They kept my money and Pizza Hut customer service is useless and the manager at this location should have his place shut down. Look at the reviews at this location and the better business Bureau reviews on Pizza Hut. NEVER ORDER FROM...