Horrible Experience - Food Safety Issue and Poor Customer Service
I ordered an XL Spicy Paneer pizza from Red Swan Pizza on June 7th, and it turned into an absolute nightmare. One of the slices I bit into had a large piece of zip tie in it! Can you imagine biting into what you expect to be a delicious slice of pizza, only to find a hard, plastic piece that shouldn't be anywhere near food? My mouth was hurting for days, and this is a serious food safety issue that shouldn't be taken lightly.
Concerned and upset, I called Red Swan Pizza twice to speak with a manager and work out a solution. Both times, I was given the same excuse that the manager was out of town and would be back next week. It has now been three weeks, and I still haven't received any follow-up. This is completely unacceptable and shows a blatant disregard for customer care.
Not only was there a hazardous object in my food, but the lack of response from their management is equally appalling. I've reported this location to AHS due to their poor food safety protocols and abysmal customer service. If this is how they handle a serious issue, I shudder to think about their daily operations and commitment to food safety.
Avoid this place at all costs. Red Swan Pizza's disregard for customer safety and satisfaction is truly disappointing. Save yourself the trouble and choose a pizza place that values its customers and maintains proper food...
Read moreI recently discovered Red Swan Pizza in Sage Hill, and I can honestly say it’s one of the best pizza spots I’ve tried in a long time. From the moment you walk in, the place has a warm and inviting atmosphere. The staff are incredibly friendly, attentive, and genuinely care about making sure you’re happy with your order.
The pizza itself is outstanding. The sesame seed crust is a game-changer — perfectly crispy and adds just the right texture and flavor. The ingredients are always fresh, the cheese is rich and melty, and every topping feels thoughtfully chosen. Whether you’re into classics like pepperoni or more gourmet options, there’s something for everyone on the menu. They also do a great job catering to different dietary preferences, which is a huge plus.
What really stands out, though, is the consistency. Every time I’ve ordered, the quality has been spot-on. Whether it’s a quick slice on the go or a full order for a family dinner, Red Swan delivers (literally and figuratively). The location itself is spotless, and you can tell cleanliness and presentation matter to the team.
If you’re in the Sage Hill area and craving delicious, high-quality pizza, Red Swan is absolutely worth a visit. It’s become a go-to for me, and I’d highly recommend it to anyone looking for something better than your average...
Read moreThe Best Pizza Experience Ever!
I can confidently say Red Swan Pizza has completely redefined what great pizza should be! From the moment I placed my order, everything was flawless. The crust is an absolute masterpiece—crispy on the outside, soft and airy on the inside, and seasoned to perfection with their signature sesame seeds. Every bite is packed with flavor!
Their toppings are unbelievably fresh and generously portioned, with vibrant vegetables, perfectly seasoned meats, and an incredible selection of gourmet options. The cheese? Melted to gooey perfection and just the right amount of stretch!
The menu variety is amazing, offering something for everyone, including delicious vegetarian options and creative specialty pizzas that are worth every penny. Plus, their sauces—wow! The garlic dipping sauce alone is enough to keep me coming back.
The staff at Red Swan are friendly, professional, and clearly take pride in their work. Delivery was prompt, and the pizza arrived hot and fresh, as if it had just come out of the oven.
If you're a pizza lover, you HAVE to try Red Swan. It’s a whole new level of deliciousness that will make you question every other pizza you’ve ever eaten. I can't recommend it enough—10/10 every...
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