Subway — Restaurant in Calgary

WARM AND WELCOMING SERVICE

Bansari, the Sandwich Artist, brought cheerfulness to the counter, greeting me with a genuine smile and an upbeat attitude. Her friendly approach and willingness to assist created a friendly and comfortable atmosphere right from the start of the order.

EFFICIENCY IN ACTION

Smit, the Restaurant Manager, was focused on his tasks throughout my visit. Whether overseeing orders or helping staff, his calm and efficient manner ensured everything ran like clockwork behind the scenes.

ACCESSIBLE AND AMPLE PARKING

Visitors will find plenty of parking around the mall, including designated handicap parking spots near each entrance. Finding a space to park is not an issue, especially if you avoid peak shopping times. To skip a wait and enjoy quicker service, consider stopping by during slower hours.

TIDY AND WELL MAINTAINED

The space is clean, neat, and thoughtfully arranged. Counters, prep stations, and the dining area are all kept tidy, reflecting a clear commitment to cleanliness and organization.

FRESHNESS YOU CAN TASTE

Every vegetable was crisp, cool, and clearly prepped with care. The ingredients stood out for their freshness, adding satisfaction to each bite.

FINAL THOUGHTS

This Subway location makes a strong impression with its friendly team, particularly Bansari and Smit, and its well-kept environment. With fresh ingredients, easy parking, and a positive overall atmosphere, it’s a great choice for dining!

Annie W. Master Reviewer Local...

Worst subway ever. As I was picking veggies for my sandwich (Oct 24, 2023 2-2:30pm), the worker was TEXTING on her phone and in the middle of my order walked away to continue texting. Another man came in and finished the sandwich. When I said I wanted onion he proceeded to grab the onion teriyaki sauce and I kept saying "no no sorry onion" he kept attempting to put this sauce on my sandwich to which I said a final and firm "no" he put some sauce on and then grabbed the onion. When I was ready to pay, she kept texting. When my partner paid, we noticed that he was charged for milk that we did not ask or have. When I went to get a refund. The same man could not understand me AGAIN. I pointed out the terrible customer service and that texting is not only rude but unsanitary when making my food. She proceeded to say she wasn't texting and started to yell at me. I said I wanted a refund on my card and got refunded for milk I coins. Avoid...

Unbelievable bad behaviour from the cashier named "Shivani" as well as manager "Meeta". They were literally shouting at us. Please I would request whoever maintains this google review please take some action. Customers never deserve such behavior. The manager herself was also very disrespectful to us. This is not a fake review and I kept the receipt as proof.

Just responding your reply in here: First understand that it was not at all about only refill. The way she told us not taking the refill was the issue. Check out your other review. I am not the only one who is annoyed by your employees behaviour. A popular chain like subway should teach some etiquette to there employees. None of us even question about refill anymore but they way she denied the refill was undoubtedly disrespectful and rude. Please teach some manners to your employees. Its a must need thing for you guys. Do consider others...