Sweet Relief Pastries — Restaurant in Calgary

We have been ordering a cake from Sweet Relief Pastries for my wife's birthday the past few years, the cakes are always delicious and we love trying all the flavours. Unfortunately I have to give a 3 star review based on the delivery of the cake.

When I placed the order I selected the only available delivery timeslot of 8:00 am to noon, we planned my wife's birthday around the delivery window and made lunch reservations at a restaurant for 12:30. As it got closer to 12:00 and the cake had not been delivered we began to worry the cake would not arrive on time, I waited until 12:00 and then contacted Sweet Relief. They answered the phone right away and confirmed the cake had been picked up by the courier already and provided me with the number to contact the courier directly.

When I called the courier they told me that we were scheduled as stop 21 and the driver was currently at stop 15, the person I spoke to did say they would contact the driver and request they expedite our delivery but could not say when the cake would be delivered.

My wife and daughters ended up having to leave for the restaurant while I waited for the cake to be delivered. The cake did end up being delivered just after 12:30, the driver said she came for our delivery as soon as she was contacted by her dispatch. I understand that Sweet Relief has little control of the delivery once the cake is picked up but it is still disappointing that the cake was not delivered during the scheduled delivery window. Had I not called to check on the delivery, the cake likely would have been delivered much later.

If we do order again we will likely choose to pick-up the cake rather than have it delivered or get delivery for the day before to avoid the...

I live near to this place and have walked by this place a bunch of times. I wanted to try them out for a while now and ordered a birthday cakette like 3 weeks before. My requirements were very simple:

Ice Cream cone dripping cake (like on their website) NO FONDANT (the girl on the phone said they could do buttercream. Vanilla base flavor. I was asked the base color and I requested sky ish blue.

Take a look at photo once on what I got.

A friend picked up the cake on my behalf and she noticed that it had fondant on it. They even tried to "correct" it. But it's still fondant and my wife does not like fondant so thanks for ruining that. Second I specifically asked for the ice cream cone dripping, I got the ice cream cup dripping. When my friend pointed that to them, the person behind the counter said, you need to be specific that you need a pointy cone on your cake. I was not amused, isn't that the definition of a cone? That a cone is a 3d triangular structure. It is supposed to be pointy?

I am not impressed with their order taking skills. Maybe their cakes are good, my wife did not enjoy the cake and I certainly did not.

I wanted to take the cake back to them, but unfortunately they are closed on...

Came across this bakery through research right before exploring downtown Calgary while I was visiting Alberta this past summer and so so happy I did. Fabulous bakery with incredibly kind, welcoming staff and baked goods to match it.

The peanut butter and sea salt cookies are delicious - slightly crispy on outside, soft and chewy on the side with incredible flavour, good mixins, balanced and great size. I had to go back before I left for the airport to snag their cake slices and more cookies - I just wish I had bought more or that they could ship to me in Toronto! Mint Oreo and Harry Potter butter beer cake slices were the specials that week and loved them. I’m picky when it comes to frostings and their American buttercream is top notch layered between a moist flavour full cake. The cakes are sweet but I loved them with perfect cake to icing ratio and mixins added the texture element. I recently ordered the Salted Caramel for my sisters birthday and it looked incredible - she said it was delicious!

Not to mention the day I was there, the girl who served me was incredibly patient with me as I was so indecisive and offered great recommendations...