While Lina and Matt were the stars of our evening, it was clear that their leadership and teamwork elevated the entire staff. We observed seamless coordination between servers, bartenders, and kitchen staff, all working together to deliver an exceptional experience. The sense of camaraderie and mutual respect was palpable, and it made the dining atmosphere even more enjoyable. The personal touches throughout the evening—Lina’s thoughtful attention, Matt’s engaging conversation, the little extras that showed they cared—made Beertown Cambridge stand out among other restaurants. We left feeling not just satisfied by a great meal, but genuinely appreciated as guests. After our visit, Lina thanked us warmly and invited us to return, making it clear that Beertown Cambridge values its patrons and strives to foster a sense of community. Matt walked us to the door, offering a friendly goodbye and a sincere invitation to come back. There are many places to dine in Cambridge, but few can match the combination of quality, atmosphere, and service that we experienced at Beertown Cambridge. Lina and Matt exemplify what it means to deliver hospitality—not just as a job, but as a genuine passion. Their warmth, professionalism, and attention to every detail ensured that our visit was unforgettable. If you’re looking for a place where the food is delicious, the drinks are creative, and the service is truly exceptional, look no further than Beertown Cambridge. Lina and Matt will ensure that your experience is not only enjoyable, but also memorable in all the best ways. We can’t recommend them highly enough—and we can’t wait to...
Read moreThe atmosphere was nice, we were seated quickly and our server was with us quickly. We ordered and received our food in a timely manner.
I order a Tuna Poke Salad. After the meals arrived I was disappointed with the portion size of my meal. I mentioned to my husband that I definitely expected something a little more. The flavour was good, but the sauce was overwhelming, which lead me to realize that it was missing the rice noodles. I wondered if I had miss read the menu, as I was expecting a noodle dish. I asked the server and after some confusion we determined the meal was made incorrectly. She was very kind and immediately went to confirm with the kitchen and came back to let me know they were making a new one. Since my kids were done their meal and we had to be on our way, I asked to take it home. She said absolutely.
She brought the new meal in a sealed paper bag, we tipped her well because she had been so kind and were on our way.
Fast forward I'm ready to eat my meal on our 3hr drive home and it's not even my meal. Not even an actual meal. Appears to be a portion of soggy poutine, and a container with raw tuna, and two sauces that were not from my original order.....
The kitchen screwed up a meal, got a second chance and messed that up too. Major...
Read moreVery impressed by the customer service here!!! We came in on a busy evening Wed Aug 26th. We needed a booth and none were available at the time. We were placed at a temp table and they worked to get us a place that fit our needs.great customer service! It didn’t stop there... TAYIA was our server and she was very attentive and when my sister and her son were sharing a plate (he is a little guy with a low appetite and often picks from his Moms plate) she brought their food on separate plates and divided the meal. Each got half a sandwich and half the fries. I’ve never seen anyone do that and was very impressed at how considerate she was! We didn’t have to ask for refills because she anticipated our needs right down to extra napkins. Thanks Tayia! I hope someone sees this and gives you the recognition you deserve. Lastly I have to give a shout out to the gentlemen that day who was just working with the servers and hostesses. As were were leaving there were some guests out front and it started to rain. He ran out with an umbrella and set it up for them. This was my first visit here but I will come back again and again and recommend to anyone I...
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