Mr.Sub — Restaurant in Cambridge

Let me paint you a picture. One day in the middle of summer, myself and my partner headed down to Michigan to meet with my brother and his wife for the day. We left early while the dew was still fresh after a late summer rain. I was tasked to bring drinks for our picnic in Michigan and admittedly I bought way too many. Just so you’re clear, there was six people there and I brought a selection of about 60 drinks. Fair to say, nobody left thirsty.

Anyways. Back to the main plot. Upon cessation of the picnic and fine time with family, I returned from whence I came and traversed back to my home in Cambridge. The roads that day were demanding and traffic halted us multiple times. It was deep in the Eve when I made it back and I had one thing on my mind: sustenance. But where does one go, you may ask, at such daunting hours of the night.

As I drove, I sought something fresh yet satisfying. Nothing greasy and disheartening. As if by fate’s own doing I look to my right and saw the glow of hope: the Mr Sub sign. Myself and my partner entered in and what we were met with was outstanding.

Two hard working, kind, gentle and humours souls greeted us with a smile and laugh. We made our order as quick as they demanded it and they began to work swiftly. But not too swiftly as they sought to entertain us with their wit, humour and good will. We left with more than just food in our bellies. We also left with laugher in our hearts. It was the perfect end to a delightful day and was the sanctuary we needed after are arduous journey.

I can’t say much about the drinks because I didn’t order any because I had plenty left over from the picnic, as you will recall. But I can say that this Mr Sub is like no other. The charm of the staff and honour of their labour is to be appreciated.

On a serious note, the two workers were delightful and did a great job working away. If you expect everything in this life to go as you want, you should get a reality check. And also, you may miss out on the beauty that comes from people being people. The subs, are subs. Don’t expect them to change your life. But they’re filling, the people serving are good people....

Disheartening Encounter with the Owner at Mr. Sub

I recently had an unfortunate experience at Mr. Sub that compelled me to share this review. My visit was marred by the disappointing behavior of the restaurant's owner, which overshadowed the quality of the food.

During my visit, I had an interaction with the owner that I can only describe as unprofessional and disheartening. Their attitude towards both customers and employees was less than exemplary. I observed them being rude and condescending to the staff, which created an uncomfortable atmosphere.

When I approached the owner with a simple inquiry, I was met with a dismissive and impolite response. Their behavior was unwarranted and left me feeling disrespected as a paying customer. I firmly believe that any establishment's owner should set a positive example and create a welcoming environment for patrons.

While I've enjoyed the food at Mr. Sub in the past, this recent encounter with the owner has made me reconsider whether I want to support this establishment in the future. It's crucial for any restaurant to maintain a high standard of customer service and professionalism from the top down, and my experience fell short of these expectations. I hope that the management takes this feedback seriously and takes steps to address...

This is usually my go to location and I have a lot of respect for the owner but it took me 45 minutes to get two subs. The lineup was 8 long. The toppings were low. Bread was low and the lady that is working every time I go is miserable as ever. She must ask me three times before she starts what kind of sub. She fiddles with the wrapping and bun until it is in a certain direction. She gives no respect to the girls she works with. She’s so busy listening to them that she is asking the same questions over and over. What kind of sub. What bread. Etc. I’m not 100% sure why when making a poutine they put fries in the box, walk to the other side to put cheese and gravy to come back for the rest of the fries to go back and finish with more gravy and cheese. Why not have it all in one place. They have to wait to get room to go back and forth. It’s a circus back there. I know the owner has worked a couple of decades but they need you back to put the place back together. You need new staff in the evenings. Sorry but I’m going to have to go somewhere else when that employee is working it’s so frustrating and waiting on her. I’m sure there are other things she can do that are not customer facing.

Where is the contact us option you replied. Please...