Tim Hortons — Restaurant in Clearwater

I ordered two flat bread pizzas on the Tim Hortons App. I was told at the window they don't make them after 8pm. They wouldn't give me a refund and told me I need to request it through the app. I requested a refund through the app and they emailed saying I would have to go the store and it was up to the the stores discretion. I went to the store and the owner told the staff not to give a refund. I had to argue with the head staff member to get the refund because of the owners complete ignorance and greed. In what world does the owner think that it is ok to keep people's money if you can't provide the product at the time it is ordered. Absolutely shamefully and I wasn't the only one with issues. I feel bad for the staff who have to be the ones to deal with this owner who lacks basic customer service fundamentals.

Don't eat at this Tim Horton's and don't use the Tim Hortons app especially on a road trip as you will be not get refunded if the Tim's you stop at doesn't serve something as you would have to go in store to get a refund...

This place is a national treasure (even if it’s just in Clearwater).

Walked into this Tim Hortons expecting a regular coffee and donut, but left with a spiritual awakening and a sugar high. The coffee? Strong enough to power a small spaceship. The donuts? So fresh they probably moonlight as backup dancers.

But the real star here? The manager. Tiny, bubbly, and so friendly I’m 98% sure they’re a Care Bear in disguise. I half-expected them to shoot rainbows out of their chest and float away on a cloud of espresso. Absolute cinnamon roll of a human.

I’ll be back. Probably tomorrow. Maybe later today. Depends how fast this...

I used to love going here, but after today, I don't think so, this was disgusting, I ordered a bacon breakfast wrap combo when I bit into the wrap, the bacon was hard it was like eating wood chips, and the bacon also tasted like bad meat. It was really grose. I ended up throwing it out it was so disgusting. I think it had spoiled. Hopefully I didn't get food poisoning. I had had to visit the restroom quite often, so yeah maybe just the start of going bad. Very disappointing Tim Hortons.

DONT GO HERE, I CANT BELIEVE...