They renovated since I was last here (I live in BC but come to NS On the regular). I don’t like the new space. The interior is very cool toned, not a warm ambience. Minimal space to sit with your coffee. The empty centre area is not empty but filled with numerous people waiting a long time for their drinks and it seems like the merchandise area is bare bones compared to other SBux. This place is also notorious for long waits, for some reason.
My most recent visit here, I waited 20 mins in line to place my oat milk coffee order at the cash only to be told they didn’t have oat milk or soy or almond milk. Only coconut and regular dairy milk. A sign at the entrance or somewhere in line would have been helpful so I wouldn’t have to have wasted 20mins in line for nothing. Also, how is a coffee shop known for having milk alternatives, out of milk alternatives? Someone dropped the ball on ordering/purchasing. I mean, even some of their holiday drinks literally have Oat milk in the name and the holiday drinks just came out for the season, yet you’re already out of oat milk? I gave 3 stars for the counter people that work there who are friendly and when I do actually get my drink, it tastes comparable to other Starbucks. Besides it’s not the fault of the front service employees that their place of employment looks bad post renos and that they ran out of dairy alternatives. Although, like I said, a sign you are out of certain mills at the start of the line would...
Read moreThe service was great! Fast and friendly, it took a matter of minutes to receive my order. I can see that more complicated orders might take more time. Be patient. It's worth it, unlike what you'll find at other places. The inside was very clean and so were the bathrooms. It fills up quick when it gets busy, though. What can be said, it's Starbucks. You know what to expect. Good coffee and a treat, or a quick breakfast or lunch. During my last visit, I got a large featured Medium Roast (Pike Place) and a slice of lemon bread with icing. It cost me nearly $15. The coffee was very good. The lemon bread was still moist and tasty. The icing is a bit sweet for me. The quality of their products is a few notches above another well-known coffee shop franchise in Canada. If I had the option, this would be my regular stop for coffee. I was treated well. Thanks. I'll be back on my next visit...
Read moreNew renovations are terrible. This location is good for a quick grab not a place to meet over coffee. Not alot of merchandise anymore so if you want that type of peoduct you need the bigger locations. When you have a issue talk to the manager the other staff will not help you. Doubled charged on mobile app for an order and nobody will handle the issue. I called head office twice they wouldn't do anything. Called store manager was away and supervisor wouldn't do anything, he suggested calling head office again. I did and asked for supervisor right away and she fixed it immediately. Don't reload gift card at cash takes 30 minutes for it to be added to the card...buy a new one I stead. Christmas game for prizes 2023 is a mess says you win something but staff know nothing about the so called prize...
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