Tim Hortons — Restaurant in Dartmouth

The restaurant is nice lol but I’m so over paying outrageous prices for stuff and not getting what I’m paying for. I spend 5.40 daily on cold brews, and I’m gonna have to start making my own at home because it went from being very consistent you the most inconsistent thing I’ve ever seen in my life! And today takes the cake. I went to go take a swig out of my hazelnut cold brew, and it was either the cream or the espresso foam that was completely curdled. I’m gonna have to start making my own at home because it went from being very consistent to the most inconsistent thing I’ve ever seen in my life! I’m also confused why I have to explain what curdled cream is to the staff lol it’s all a joke at this point except you guys love taking my money and giving me less than quality stuff and the best part is I got a refund and then I still needed a coffee because I’m exhausted and they had the nerve to charge me for the coffee. You would think after giving me curdled coffee, which is likely going to make me puke at some point I could’ve at least got my small coffee...

Worst Tim Hortons in HRM. Ordered two drinks yesterday through drive thru total was $4.95. Gave the clerk a $20 she passes out drinks and takes the money and closes the window. I don't move and beep the horn and said where's my change? She smirks and reluctantly passes out my money. I wouldn't have moved til manager made it right. Took her about 3 minutes to do it. Won't be going back to this location as there has been other issues but this was the worst. Gave them another chance and today was eating my breakfast inside and got a cheese biscuit with a special addition baked in it a 6 inch hair they were told and they replaced it but I think that is now too much. Supervisors dont care as the workers dont listen to complaints....

I gave 3 star service only because there is one person working there I always deal with and she is a delight very pleasant will definitely get her name next time and put a good note in to the manager. Everyone else needs to work on team building heard a few times this lady ask her coworker to make a medium reg n they just refused so I had to wait about 10 min for her to finish making the food for someone before she got to my coffee. Meanwhile you can see 3 or 4 of them talking in the alcove by the drive thru window. Food was 4 star only because again this one girl made my coffee n she makes it really good. Normally it tastes burnt n the cups a mess. Management needs to...