I would give this place a zero if I could after the experience my husband and son had today. We pre-ordered donuts for my sonâs birthday today, when they showed up to get them the order was wrong so my husband questioned about it. They replied with saying they donât even make the kind of donut we ordered which doesnât make sense because A) We have ordered the white chocolate eclairs MULTIPLE times, they were our favourite and B) When they took our order they never said they no longer make that donut. Whatever about that. My husband had requested that they add whipped cream to the ones they messed up and was met with a response of âThat wonât workââŚ. Weird⌠okay.. so he asked for it on the side and the lady took the whole box to the back, started throwing and slamming stuff, dropping stuff on the floor. After 20 minutes of waiting and dealing with these people my husband walked out without the donuts because WHO would want to buy food from people who are acting like that. My son was so excited to go there for his birthday and the customer service was disgusting. We will be taking our money somewhere else from now on. This is Edmonton, we have absolutely amazing bakeries here. For anyone reading this I highly recommend Bon Ton Bakery, Mavericks Donuts, Destination Donuts, Duchess, Great North Cookie co. Quite frankly...
   Read moreIt was the first time my dear friend decided to celebrate her bf's birthday party making everything Vegan. So, we searched throughly and she felt Bake Bliss must be the best place to order a cake. She sent one of her best friend to pick up the cake. All of us eagerly waiting for that vegan cake to arrive. However, to our disappointment. It was a plain little tiny round cake with beautiful white icing and blue color little flowers n name. Ok. It wasn't fancy but just plain. That is fine. Peopke wondered what flavor? Ooo Vanilla mango. We all encouraged each other that hey the inside must be great. So after the candles are blown, the cake are sliced.....one bite. The cake is super dense. The mango....not even mango. What flavor is it again? Jelly cornstarch custard? And the cream....everybody saying it is too sweet and you can taste the starch... and the outside decoration is just plain lazy decoration. The cake is very condensed. Evetybody was saying..oh...so the vegan cake taste like this. Yes because no eggs etc. Never buy cake from...
   Read moreWent into this bakery the other day it was my first time there. I love trying new places and I found it from the great reviews posted.
I was greeted right away when I came in. I waited a few moments as there was a women ordering ahead of me. As the bakery was smaller in size I over heard the interaction. The woman was grumpy towards the girl serving her and complained about everything. There was no pleasing her. It's really a shame to see people behaving this way. However, the young lady kept trying.
When it my turn to order I purchased half a dozen donuts and tried a few different flavors. The chocolate was my favorite by far! Absolutely delicious donuts! She recommended a bread that was only made on certain days. I wasn't there for bread so I didn't purchase it but I might give it a try next time.
I told her that I appreciated her help and that she was doing a great job to hopefully offset the other women's bad attitude.
As I was leaving a different girl behind the counter wished me a lovely day! Next time I have a craving...
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