Café Bloom at the Muttart — Restaurant in Edmonton

Decided to use the Muttart as a meet up space for a small group of moms with babies, however our business to this establishment seemed like a huge bother. To start off our visit resulted in a restaurant staff plowing through our group of strollers with a garbage can, and an eye roll after bumping into a stroller, as we waited for another mom to gain entrance.

After brushing off that interaction, we continued on visiting the pyramids, then decided to get a drink and snack at the cafe. After being greeted by the same staff member as earlier with an eye roll and a loud huff. Our group was polite to ask if the cafe had a preference of where we sat, or any suggestions on where we sat to eat our snack and drink, they told us there was no room for us, and the previously mentioned staff proceeded to start going and putting reserved signs on tables that were empty. (No one sat at these reserved tables for the duration of our stay) We decided to get our drinks and snacks to go sit outside. While waiting for the rest of the group to order, another table opened up. We sat down and waited for our food and drinks. Once the staff member noticed us to sit down, she proceed to take the already made drink in a to go cup, and dump it in a glass cup as “no disposables are allowed in the cafe” which is understandable due to the city bylaw, however the approach was not necessary. They also were taking food in coolers in disposables already and taking them out and putting them on plates, defeating the purpose of limiting disposables and actually using more when food and drinks weren’t able to be finished.

As mothers on maternity leave with limited funds, and just wanting to provide enrichment to our babies, and get out in community this experience was extremely disappointing, and our business felt highly undervalued. Would not recommend this establishment to individuals with babies, strollers or wheelchairs, and fellow moms in our community as it is not accessible...

I recently had my wedding at the Muttart (NYE) with Cafe Bloom as the exclusive caterer. The food was amazing and got lots of compliments. Service was also great, and staff was all friendly and attentive. The planning process was also well organized, and responsive and they were able to make adjustments to my needs (we had a few special requests - gluten free meals, early/quick servings due to lots or kids, etc). They were very easy to work with in the planning process. The staff member I had been working with during planning was not available for my wedding due to unforeseen circumstances. The owner (Wade) called me to let me know ahead of time and to assure me he would be taking care of things and he absolutely did. There were a few coordination issues with the Muttart itself (different establishment and team) but Wade and his team were so great to deal with that night and removed some added stress. Wade went above and beyond to help me and my husband with some snacks and milk for my 1 year old. This went a long way to settle a fussy baby between the ceremony and dinner and throughout the night. My daughter was having an off day (of course!) but a simple ask for some cheese and crackers to Wade and within a few minutes I had a beautiful charcuterie board for her. This helped settle her and the rest of the night went smooth, so meant alot. Staff were helpful when we needed milk for her, and always asked if I needed it warmed, and had no problems helping us out. These may seem like small gestures, but made a big difference as it is not easy to have a wedding with a 1 year old.

We also ate at the Cafe a few times during our meetings there and planning process and the food was always great. The restauraunt is quite busy during lunch, but that is understandable- the foods great and they are the only restaursnt there. Great experiences with the food and team all around and would happily...

Everybody knows that in a service industry, the quality of service is what makes business successful. I have been coming to Culina for a couple of years, but today was the last time I went there. Here is why: There is a large patio outside the entrance to Muttard Conservatory, divided into public -and the restaurant areas. Since I come to Culina during a walk with my dog, I choose the public part of the patio, drinking my coffee on a concrete bench along the wall, away from tables and people. My little dog sits by my side peacefully. We are usually gone in ten minutes. Today, the public side was buzzing with people, there was nowhere to sit, so I let my dog wait for me at the very far empty corner of a patio on the restaurant side, while I went inside to get my usual coffee and a biscuit from Culina. I did not even have a chance to put the hot coffee on the concrete bench, when a waitress approached me with the reprimand that dogs are not allowed in the serving area. I tried to explain to her why I was there, and pointed to her that we were far away from everybody. I refused a request to leave as it was impossible for me to handle the hot coffee, the cane I walk with, and the dog. I stayed determined to have my coffee. In a few minutes, another young woman (manager?) showed up with the "dogs are not allowed" lecture. By that time my coffee was not hot anymore, so the rest of it went to the garbage bin, and we left. I know that Edmonton has an ambition to be an open city, attractive to tourists. Muttard is a place attracting visitors, many of them may be from Europe where dogs are free to sit with owners not only in the outside areas of restaurants, but often inside. I wonder, what would they think of my experience today...Well, next time, we will go for a walk in Riverdale, and have a coffee at the Little Brick, where dogs are welcome outside with bowls of...