Basic Broth: lack of flavour. Broth was clear with some oil and MSG. Not returning. Anywhere on Whyte Ave charges a $1 more with better flavour and decent customer service. This place was empty on a Saturday. Empty carton boxes placed by the front window. Only one table was been used by the window. Lady owner gave us a table in the back in the dark. Then she pressured me to make a decision by being pushy. The "restaurant" was empty. What was she so busy with her empty "restaurant" that she couldn't help me to make a choice off of her menu? Then when she lost her patience at me when she came check on us for the 3rd time within 5min of our arrival. She told me all plates were the same and to pick anything and to choose between small and large. At the end her pay machine acted up and she got mad at my friend saying my friend did something to her device. Then when she was able to obtain the receipt and make sure the payment went through she waved her hand at my friend and me to leave like we were not welcome there. Maybe she was having a bad day. Maybe she didn't know how to manage her stress. At the end no customers who don't speak her language deserve to be treated this rude like we were. Go anywhere else where owners and servers are polite to you. Prices are almost the same in most Asian restaurants. Customer service is ZERO at this place. How is this place 4.4 stars out of 119 reviews? Is this a joke? This is an honest review. I don't remember ever being treated this rude in a restaurant before. Never...
Read moreOne of my alltime favourite places in the city for Pho!
If you want GIANT portions of pho for a good price with amazing broth (order it spicy!) this is a great place.
The interior has recently been updated from the carpet and pepto pink walls to clean laminate, new tables and chairs but with the same art and trinkets from before :)
The servers are sweet and have my order memorized - even my friends' orders who have made modification. Service is quick and efficient. There's no ass-kissing here. Know what you want, order it and enjoy it.
Don't come here if you want ambience and stellar service. Come here because you're hungover as hell and you want a big awesome bowl of...
Read moreThe food was great but the service not so much. The lady serving me said normally they don’t take cards for purchases under 20$ but said this time would be ok just remember for next time. I thought that was nice so I tipped more than normal to cover the cost of their transaction fee. I said thank you and have a nice day and the server didn’t reply at all and seemed irritated. So the lack of stars in my review is based on service not the food. I quite...
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