Restaurant la teranga — Restaurant in Gatineau

The food was good but the staff is not professional at all. It feels like we're in Africa...except that we're not! The waitress had very poor English skills, no one asked us if we were doing ok, the restaurant itself is kind of untidy and the atmosphere is chaotic. I have mixed feelings about this place but they seem to attract a lot of patrons, so I guess they don't really need new clients.

Advice to you guys: please raise your standards in terms of customer service. We're not in Africa and how you treat your customers is crucial. Even if your food is tasty, if your customers feel neglected, chances are that they're not going to come back. Also, please, improve your staff...

Having enjoyed Senegalese cuisine from my visits to Senegal, I wanted to introduce my family to some Senegalese dishes in Ottawa. So, we chose Restaurant La Teranga for our Boxing day dinner. Great choice; as we were not disappointed!

The family enjoyed the dishes, and staff were very friendly. We had peppercorn shrimps served with hot bread for starter (we experimented with dipping the bread in the shrimp sauce - it was yummy). For main dish, we had Yassa Chicken and Lamb Dibi, all served with steamed vegies and the renowned Senegalese jolof rice. The portions were amazing. We also had fresh home-made ginger drink (very refreshing).

Really a great place for authentic...

I think this restaurant is going through tough times because they have a lot of bad newer reviews and I understand why.

I ordered delivery from this place. They made two different delivery guys wait for 20 minutes. Total lack of organization and disrespect of their time.

The food arrived cold despite being a 7 minute drive...I had to throw it out because it didnt taste good at all. I just wasted $30, it feels great.

When an order goes this wrong, its clear the restaurant doesnt care anymore. Its time for them to stop and think about why they still keep their doors open and explore other ways to...