聚龙阁 Dragonpot — Restaurant in Hamilton

So, I recently had dinner at this place, and I've got to say, it was not a pleasant experience. While the food on the menu sounded promising, there were a bunch of issues that really put a damper on the evening.

First off, let's talk hygiene. Our waitress had this long hair that she did not care to tie up and when she bent down, it went all over our plates and utensils. I mean, it's not cool when you're trying to enjoy your meal and you've got someone's hair on your plates. And it wasn't just us; we saw her hair drifting onto other people's food too when she carried them out. That's just not right and kind of gross.

But that's not all. When serving bowls of rice to the other tables, we saw that she had dug her fingers into the rice while carrying the bowls. Using your fingers like that? Not cool, and definitely not hygienic.

Now, the vibe in the restaurant was another issue. It felt more like we were dining in a storage room or a makeshift restaurant. Definitely not a place you would want to take your date to. There were boxes scattered at the front and back of the restaurant. The appearance of the front of the house counter was just awkward.

I hope the restaurant takes these concerns seriously and makes some changes because they've got some work to do. I understand that they've just opened but first impressions are everything (definitely won't be returning) and they are clearly not ready to turn their ghost restaurant into a real one yet.

Edit 1: not sure what the business is doing but they’re trying to...

Got a dish that they completely burnt and deep fried in oil (which they admitted to). The staff there not only couldnt not communicate in english, most they were able to offer for a BURNT meal that was in-edible was a 10% discount. Not to mention I saw them cutting meat on the floor in the kitchen. Safe to say you should stay away...

Trash outside of the restaurant, trash food and atmosphere inside of the restaurant. Food pictures uploaded by owner were ripped off from other websites and...