Chagalls Dining — Restaurant in Hamilton

Exceptional experience. My reservation for two changed and I still went and very glad that I did. I ordered their Gluten Free Flourless Chocolate Torte. Tortes for those who don't know are made with a higher ratio of eggs and butter and as such a much smaller portion is usually the way to go. As a chocolate lover this was a fantasy come true. The density/texture balanced between fudge and a brownie was superb. The depth of chocolate taste was deep and luxurious. The sugar content was a perfect nudge down allowing for the chocolate flavour to reign. The presentation was lovely and the berries were carefully selected for peak ripeness and taste. They contrasted beautifully with the torte. I ordered a single scoop of quality French vanilla icecream for $1.50 additional. This allowed for a palette cleanser effect of sorts in between bites. I savoured this experience. My server was pleasant and not overly "nice,' and this was welcome and refreshing. For a Tuesday at 5 this restaurant had only two patrons, which was fine by me. My bill came to $10.74 and left enough room for a healthy tip. The server told me that the menu will be changing in a couple of weeks. I pray that when I return in about 4 weeks that this glorious dessert will...

The worst! This was an out of town visit staying at the Sheraton hotel. We decided to eat here instead of the other restaurants in the area. Big mistake! We made reservations for 6 pm (two hours before our show across the road) and even let the waitress know so If there was a long wait time, we could go somewhere else. When we inquired about the wait time and we were told ‘we hope to get your food out to you as soon as we can’.

Waited for an hour and our appetizers (calamari) had yet to make an appearance. No communication from the waitress as to why it was taking so long. She didn’t seem too interested in doing her job. Never heard from the restaurant manager and the Sheraton Hotel manager didn’t do much to help.

We left the restaurant to try to grab something from the food court in the mall which was basically our only option at this point with less than an hour to go, but by then most of the food was done and places were cleaning up.

Thanks for making us wait around for over an hour with nothing to...

While staying at the Sheraton on business I ate in the restaurant several times and each time was a great experience. Super friendly staff and awesome food. Definitely recommend and cannot wait to go back👌 **Edit So disappointed !!! I returned to Chagalis on a business trip and was told they changed the menu. All the great options were replaced. Big mistake !!! I tired eating their twice for dinner. Not impressed and for the price, will not return. I never understand when restaurants have something good they want to change it. Even the staff told me they were shocked their removed the popular items. I'm changing my review and...