The Mule Hamilton — Restaurant in Hamilton

Wow! We absolutely loved our experience here. We were so glad that we chose to explore this spot that we'd never been to. It's such a cool atmosphere, their decor and style is bold, warm, and memorable. Everything we ordered was delicious - it's the kind of place you go to and stay for a long time, ordering lots of different items to try. All of us loved everything we got and absolutely devoured our food. We tried several tacos, all of which we would have gladly eaten several more of. Our personal favourites from what we tried was definitely the fish taco and "the cease and desist" ground beef taco - that last one was mind-blowing. I'd buy a box of ten of those! We also got a delicious bowl of guacamole, which had some great different flavours that we hadn't had in guacamole before but we loved! We thought it might be lemon in addition to the lime juice but we couldn't quite put a finger on it, which made it even more interesting. We were impressed by the whitefish ceviche - it was fresh, light, and full of multi-dimensional flavour. The pitcher of margaritas we ordered was great and not too sweet, which we liked, and paired perfectly with the tacos and ceviche. The atmosphere was so relaxed and welcoming that we quickly felt at home and wanted to just hang out and continue trying more and different types of tacos. Our desserts were also a delicious chocolate and caramel dish that wasn't very sweet, which we all loved! We also absolutely loved our server - she was amazing. She was so friendly, warm, hilarious, knowledgable, attentive and efficient. It was seamless, fun, fast service, she did an incredible job. If we could remember her name we would definitely give her a shout out here. Overall, we would all highly recommend trying out this place! It's automatically become one of our favourite locations in the area and we'll definitely return for...

Review date: march 23, 2018

I visited this place off the recommendation of others from around the way back in fall 2017.

I dropped in after work so it was after midnight on a Saturday. The place was busy and had an energetic vibe. They had a dj playing music in a corner table. Serving staff were in motion

It took me quite some time to figure out what each taco had for ingredients. The menu did not have a good description of what each taco entailed. Prior to going in, I even studied the menu on my phone so I could potentially be efficient.

I found it annoying to have to ask several times what each taco was. Because I can't eat cheese or butter as an example. Also the server was trying to upsell in terms of buying drinks. I understand you gotta produce revenue but I made it clear from the get-go that I'm doing a take out order, and she respectfully backed off.

I ordered 4 tacos which came out to $22. The kitchen girls were pretty and were pretty enthusiastic about their food which is I can appreciate.

When I got home, I will agree mule's tacos are amazing quality, clean as can be. When I finished up my stomach felt like it had taken in healthy food. No awful after-feeling.

But I gotta take 2 stars off because for spending $22 i can't justify still being I was acutely hungry. I had to go to burrito boyz for another $10 to get the job done. And having to ask several times what each taco entailed probably annoyed my server but she did a gr8 job of looking sincerely engaged.

Erin Dunham, you have a successful taco place, there's no doubt about that. 700+reviews with a 4+ rating is nothing to sneeze at. You get healthy and vibrant late aft and evening and weekend crowds.

So how about printing up some menus that can briefly explain what are in your taco offerings? That way people who are new are more likely to understand what the mule has...

First off, I don't typically complain regarding service, but we sat in the back as seen in the photos, it was very dim, nothing really great to want me to sit there again, at least 10 lights out there, service was extremely slow, perhaps due to the fact they run so far for the food,Our food came out so so, after a long while for Luke warm supposed to be ice water Inna dirty jug, I asked to have ice 3 times, I get it your busy amd its far to run, then don't sit people back there or at least have a ice machine or much larger cooler that could easily be put there as there's waisted space to accommodate it. The calamari was litterly a joke, so soft if was gross to eat, tacos were ok, but guys, if your going to serve the tacos, at least make them hot. They put us Inna table of 5 on a table of four setup, place was empty so they could have taken 2 tables and combined them considering the food took up most the table and was hard to move around un cleared tables, 3 servers and hostess walked past at least 3 times and never 1 time tool our very high already stacked plates and glasses, let alone the old side plates. I was at least hoping to have a cold beer that was barley even cold, even that was fine, but again after waiting to have a cold glass of water In a dirty glass turned me right off, there are far better places that do the same stuff, and be sure to check those out. The corn was about the only think ok that we had, but to charge that much for 1 corn husk cut in half? I'd at least hope to get served bit quicker as I'm sure it came out hot from kitchen, but we did not get to enjoy the warmer side of the corn. Decor and ambiance was nice inside. BUT WE WILL NOT BE BACK, And we were told ot was great, but they dropped the ball this time, sorry guy u need to...