Greek Stop — Restaurant in Markham

All I can say is that I am truly disgusted by the customer service and by the owner's health standards for his customers. I ordered 4 gyros on a pita, large salad and some rice for pickup. I went to the wrong location which was five minutes away from this location. The owner called me and asked if I was still coming to pick up my orders. I replied with yes and arrived within 5 minutes. When I got there I said, "hi I'm here to pick up my order". I recognized the voice of the owner who I spoke to. Then he looked at me with a look on his face as though he had never seen me before. He then darted into the back and started talking on the phone. I asked another employee about what is happening. They said that he went to call the person he gave my order to and is asking them to bring it back to give it to me during a pandemic. It's partially my fault for going there. When I called to place my order they asked if I wanted to add a side of salad to all of the gyros for $2.99, their large salad was $10. I said, "I'll just get the large salad since it's cheaper than adding it to each". He then laughed as though he said 'ha, you got me'. I decided to give the restaurant another chance because his employee was kind, whom he told her off like it was her fault. They then began to prepare my order again starting with the salad. He then began to fill the most pathetic excuse for a large salad I have ever seen. It was barely enough to feed one person. I asked him about it and he snapped at me saying, "WELL WHAT DO YOU WANT FOR TEN DOLLARS!". I then had enough, looked at him and walked out. If you want to be insulted and your health compromised, this is the...

Food quality was good, but execution and timing was underperforming. We ordered our food and was told it would take 15-20 minutes. I knew it wasn't realistic. We returned to pick up our order after stepping away for 40 minutes to give them time, but by time we returned they started cooking our meats. We told the supposed owner that we ordered 40 minutes ago and they said they couldn't have started any earlier.

The issue is the owner(s) are not competent in cooking execution. Their grill can only accomodate 30 skewers maximum, and it takes 12-15 minutes for Chicken or Pork. Mathamatically they could have cooked 60 in total.

There is no denying we made it challenging given we ordered 30 skewers for take out, but the fact that not a single skewer had started until a minute before we arrived indicates they either cooked other orders before ours or they couldn't expedite and organize orders correctly. You can't wait for the grill to completely clear of any orders before starting a bulk order, that' merely causes a different problem. First in, first out.

Either way, their cooking team is incompetent. I couldn't care that rice and salad are ready to be picked up. The choke point in their kitchen operation is clear especially if they try to sell skewers on every item on their menu.

I didn't spend $300 dollars to wait an hour in total. Idiots in the kitchen. Will...

Food’s ok, good for lazy days when you really don’t feel like cooking and in the mood for some Greek. I only get takeout here cause it’s nearby. Don’t order online within 40 mins of closing or if you do, call right after to confirm. I once ordered 40 mins before closing and my order got cancelled by text last minute. What a waste of time and effort. Depends who’s at the counter/cashier, you may have very different interactions. The Chinese gentleman who is usually there is friendly, who I later found out to be the owner, Langar, but there is this specific lady working there who has consistently been quite rude. For the employees, there is definitely big room for improvement in manners and service quality. I don’t expect much from a takeout place though.

Portions are super generous, but depends who is serving. Spinach pie is really tasty when they’re fresh, but I can never tell when they are or they’re not. Sometimes it’s really good, sometimes meh. Gyros are ok. Chicken Shawarma is not actual chicken shawarma. It tasted sauteed or boiled, but not bad. More like a...