Regino's Pizza — Restaurant in Markham

These guys go above and beyond their call of duty to deliver EXCELLENT service to their customers!!! I made an online order at approximately 4 PM with an ASAP pick up time. I work in a hospital, and got called away for an unexpected urgent matter before I was able to leave work. I was an hour later leaving than I expected. On my way home, I received a phone call from Regino’s asking if I was on my way to pick up my food. I explained my situation and apologized, but having paid for my order online already, I didn’t feel too badly about being late. When I arrived, the staff showed empathy for my situation, and insisted on preparing fresh food for my order and asked me if I was ok with coming back to pick up the food in approximately 6 to 10 minutes. I thanked them and went to my car to wait, and the next thing I know a staff member was walking out of the plaza towards my car, delivering the freshly made food to my window in person. The pizza was AMAZING (as always, I have been a long time customer of theirs)…..I also ordered wings tonight which were also extremely good: crispy, delicious and cooked to perfection. They clearly take pride in their product, and genuinely care about their customers. I will continue to enjoy our friendly and outstanding neighborhood pizza and wing source!!!!! They deliver on EVERY front and are a source of pride in...

REVISED: November 3, 2024:

After years of being a loyal customer for 11yrs, this location completely messed up a large order for a Halloween party. Spoke to a manager (Sasi) who refused to provide a refund or a remake because I didn’t complain on the same day. How is it my fault that the store has messed up hours, choosing to close at 9pm? I guess I’ll take my money to Papa John’s and initiate a chargeback through my credit card. RIP Regino’s. You’re dead to me.

——————————— I’ve been a customer since 2013, ordering two Mega 3-topping pies WEEKLY. This location has never messed up an order or churned out a bad product. The staff are amazing and super friendly. And… Regino’s just launched an ios app for IPhone and it is the best thing since...

We ordered from this Regino's for some late night grub on a sat night.

We got an XL, 3 topping, thin crust pizza. Pepperoni and sausage for the entire pizza and then half mushroom, half eggplant.

My first time trying eggplant on a pizza and I liked it! The toppings were well cooked and this shop actually puts enough cheese on the pizza unlike some other chains which skimp on the cheese.

It was a change-up from our usual late night Dominos or Papa Johns but a welcome addition to the roster! Crowd sentiment seemed favourable as well.

Located in a dingy strip mall just east of markham road and 16th ave (on 16th). The entrance to the shop is actually inside the food court which is accessible via the parking...