JJQ's Billiards and Lounge — Restaurant in Mississauga

My last visit to JJQ's, I was threatened, denied exit, and charged $56.00 for another groups billiards tab. Needless to say, I will not be giving JJQ's my business ever again.I am also letting friends and family who attend JJQ's know about my experience and how security treats customers. My own experience with this bar was awful and so I would strongly recommend that you avoid this establishment. Details of the event are described below if you would like to read the whole story.

The early morning of February 28, I arrived around 1:00am with two friends and was taking a walk around the billiards area when a member of security asked if I wanted to play. I inquired the price and was told $15/hr plus an additional fee which I cannot recall. I declined and went to the bar where I ordered two pitchers. My friends and I took our drinks to the billiards area and stayed there watching a group playing on a table. There were 2 players and 6 others standing around the table.

Near 2:00am the group of players proceeded to exit while leaving their balls on the table, so one of my friends and I racked up a quick game and shot a couple balls for a few minutes, until we were told we had to finish our drinks and leave. That is exactly what we did and my two other friends had already exited, when I was stopped on my way out and asked to pay for my billiards tab.

I made clear that it was the group before us that had been playing but apparently that group left without paying and because I was last on the table, I was supposed to pay for their tab. Security told me the bill was $56.00 and I immediately refused and explained again that the other group had requested the balls in the first place, and since they racked up a $56.00 bill, they must have been playing for at least a couple hours.

If I arrived at 1:00am and never asked for balls, how could I be expected to pay a $56.00 bill? Did the person who requested the balls in the first place not pay anything up front, or leave an ID or Credit Card to ensure that he would pay before he left? If a waitress was coming back and forth serving that group the entire time and seeing that they were the ones playing long before we had arrived, how could that large group be allowed to leave without paying for anything?

After my refusal, security threatened me saying "We can do this the easy way or the hard way" and demanded payment. I saw my friends waiting outside for me and asked if I could get them to help me resolve this situation. One security member opened the locked door and let a friend inside. As I approached the door he put his hands on me and pushed me backwards after I repeatedly told him not to touch me.

With one of my friend's now inside, my friend urged me to pay for the bill being surrounded by 3 security guards. Seeing as I had no other choice and I would not be allowed to leave otherwise, I of course paid a ridiculous amount that was not my own. Since it is true that I used the table briefly, I would not have minded paying for one game, even though we used the table for less than 10 minutes. But a $56.00 bill...

Extremely overpriced at $24/hour, especially when the equipment is mediocre at best. We brought our own cues, so I can't speak to the house cues, but the rakes are wobbly and the balls aren't even from matching sets???

It's strange to find a pool hall without carpet, but regardless, the floor has seen better days, with large chunks taken out of it. There were empties laying around and our assigned table was super sticky; we actually had to request that the area be cleaned up, as if that isn't something that is a given when the table changes hands. The bathroom was pretty disgusting too and looked like it hadn't been cleaned in weeks.

The music is blasting, so it gives off more of a nightclub vibe than a pool hall. I would recommend going elsewhere, even if you have to drive super far. I definitely wish I would have asked the rate before playing (but to be fair, never in a million years did I think it would be almost 2.5 times as expensive as competitor's rates), as I would have laughed and just walked right back out. We will not be returning.

On the plus side though, they do have lots of tables and the staff was friendly enough.

Reply to your reply because I don't see a place where I can do that...we were there for just under 2 hours and we paid over $50 (we did not get drinks). When we asked the girl how much pool is per hour, she told us it's $24 plus tax. So maybe your staff just overcharged us or doesn't even know your own pricing, but that's where my comment of $24/hour comes...

Very crappy first experience. As soon as i walked in I ordered an overpriced mediocre pint of stella. I went to sit down with 3 buddies who weren't drinking (i recently turned 19, they weren't legal yet). They were going to order food but before we even got a menu, our whole table was asked for ID. We told the dumb waitress who was obviously new to the job (and looked 12 years old) that the 3 friends weren't ordering drinks and were there to hang out. She then said we all require ID in order to stay or else we had to leave. There's so many things wrong with this. First off, its a billiards lounge where a greasy crowd of old men go to play pool and drink, not a nightclub. I asked her how come there wasn't a bouncer at the front door checking IDs and she said its at the owners discretion (BS). Then i asked her what happens if a teenager comes in with his parents for a meal and his parents order a beer, is he kicked out too? And she said the same thing. My one friend stayed behind to wait for me to finish my beer and she came back to ask him to leave again. This place is a dump for greasy old men and its full of unwelcoming staff with little professionalism. God forbid bringing a...