Smashburger — Restaurant in Mississauga

Absolutely pathetic. My daughter’s burger was missing cheese and toppings. Basically a burnt burger between two buns. My son’s burger was actually missing the burger patty!! Just toppings!!! My wife’s burger had so much sauce going everywhere it was an extreme mess to eat. I had the jalapeño burger which was simply ok. Barely any BBQ sauce and a small burnt patty. Seriously? All of this for $45?? They also forget an order of fries. Before leaving I asked the girl at the counter if everything was correct in the order and she assured me that it was. It was only after I got back to my gate that I realized what a mess of an order it truly was. When I returned to the counter to explain what happened they were very apologetic. They fixed the order but this didn’t really fix the fact that the food was barely passable. I will be...

DO NOT EAT FROM THIS PLACE. I REPEAT, DO NOT EAT FROM THIS PLACE. Got food poisoning from the signature smash burger and puked about 2 or 3 hours later on the plane!! Horrible experience, I had just woken up from a little nap on the plane, felt warm/sweaty, stomach felt so weird, claustrophobic, before I knew it I was running to the bathroom puking into the paper bag! This place is way too expensive for the trash food it serves! The burger had too many vegetables stacked on top of each other, I took half of them off. Not to mention I had to stop eating the burger halfway thru bc my stomach started feeling weird. Disgusting!!! Seen other reviews on here from ppl who had the same exact experience as me! I wish I had read the reviews first. This place needs to be shut down...

After a long flight I wanted some quick food before connecting. I ordered the chicken strips and they are actually not bad. However, the customer service is horrendous. There were around 6-7 people working (mostly in the back but 3 up front) and they were all chatting and taking pics of their menu boards with their phone and ignoring customers. The guy in front of me was trying to buy a water for like 5 minutes. When I went to the second till the girl logged in and realized the drawer wasn’t working? She stood there trying to smash it closed before telling me to just go to the other line. From someone who’s been a manager in customer service industries, I found this really unprofessional looking for...