My name is Onochie and I was at your bar on Friday September 12 2025 when I was involved in an incident with the bartender on the night I also heard he’s the manager. I’ve never felt more racially profiled because of what happened. So there was a lady that supposedly had an altercation with another party and claimed this party took her phone off her. At this time I walked up to the bar area to find out why the drink I ordered was taking longer than usual to get to me. Next thing I saw was the bartender on the night which may have also been the manager approached me in the midst of people around us and says “you had an altercation with a lady and took her phone, we need to step out and talk about it” at first I looked around to know if he was referring to me. I asked if he was referring to me, he said yes. I was in shocked, looked around and everyone was looking at me. I’ve never been more embarrassed in my whole life. I had to ask twice if he was sure he had the right person he said again, yes with a great conviction that I was picked out. Then next thing the lady that had pointed me out said I wasn’t the one. At this point I was so upset that I had been embarrassed. It could have been avoided if he approached me differently saying first to talk privately for a second before revealing that he thought I was a thief. That is a very bad management for that situation. I also feel that would have never happened in that manner if I was white. I later found out that she had pointed at different people that she thought but was the only one approached to the knowledge of everyone customer around. I was a customer too that only wanted to have a good time but left with the highest level of embarrassment. Something needs to be done and I’d like to know what because I wouldn’t want this to happen to the next person that comes into your bar that looks like me. He didn’t even apologize properly for what happened. I wouldn’t want to make a noise about this but your establishment needs to handle it and let me know before I can be at rest. My friend who was also with me said the same person gave him a similar treatment at the previous bar he worked at which is called after which...
Read moreOnly specifically at this place, last night I went to this fine looking establishment to celebrate with my family. We were bar hopping a bit and my brother was finishing his last beer. We sat down and I browsed the menu for a few minutes and a man in a cowboy hat walked up and took my brothers beer made a huge scene and embarrassed us in front of all the other customers. Yelling and acting like a child saying "I don't know if we should serve these people, bringing there own liquor into a bar". We were more than prepared to spend plenty of money. To be frank, me and my brother SO's are Native, so it was hard to tell if this man was being racist or not, either way this was the rudest experience I have ever had, and we walked out immediately and found a place with polite people just...
Read moreStaff were blatantly rude and unprofessional throughout our whole visit to Third Glass. The drinks were pretty good, but it took close to 45 minutes to receive them (and the bar was less than half full). They had to come back multiple times to ask if we had ordered yet (we had), and kept forgetting what we ordered. There was also a huge mix-up with our bills, where the server had to come back about five times to figure out what we had to drink, even after writing it down. We would have been a lot more understanding if they had seemed at least somewhat apologetic for the confusion throughout the night, but instead they were completely rude to us the entire time. It seemed like there was a complete lack of communication amongst staff and no care for the customer service they were...
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