LOCAL75 Bistro Pub — Restaurant in Montreal

updated review : How does a business gain clients? good service, good food, consistency.

How does a business lose clients? After visiting this place once a month regularly for the past few months (in my girlfriends neighbourhood, I come visit from the north shore), we liked the service, food, and ambiance.

Went there tonight to grab a bite and have a couple of beers on the terrace since it was a beautiful day, we were having a good time but it started going south and it wasn't because of any interaction with the waitress or anything, we barely saw her.

We had ordered an entrée (which came at the same time as the main dish - strike), and a plate of steak to share, and asked for the extra mushrooms which never got served,  and when I asked about them not even an apology or an explanation, just asked if we still want them - strike 2. We had ordered the steak medium rare (exactly how the waitress would order it as she said), it came more well done - strike3 Then we order another pint of beer * 2, and as we're drinking a fly drops dead in one of them, halfway. Told the waitress about the incident and she asked if I'd like another one.. well, I think so? I don't know what I should have said. of course I want another one, you shouldn't even ask. - Strike4. when the bill came, they had charged for the extra beer. I ask her what's up with that? she said yes I asked the owner (he was the bar tender that night?) we don't usually go there on Wednesdays, we did Tuesdays and Fridays and he was never there. Anyhow, a clients bill for 2 above 100$ shouldn't even make you budge for the cost of replacement of that pint, but you insist on charging it? because it's not your fault? well it isn't mine either, consider giving a regular client a mere 5% on his bill, wouldn't hurt your business I can tell you that.

Unfortunately we won't be going back there because of all of the above. we enjoyed it while it lasted, will have to find another spot for when I'm in the neighbourhood.

previous review from a few weeks ago:

Very nice joint for food and drinks. Great service at the tables or bar. We go...

Our group enjoyed the atmosphere. The server was very warm and friendly too. Our drinks were tasty enough, my wife and her friend had a sangria cocktail and I had a beer.

Unfortunately this is where the good times end.

We agreed on the Roasted Buffalo Cauliflower to wet our palettes. At $9, and considering the prices on the rest of the menu, I should have tempered my expectations. We were brought a plate of the smallest pieces of cauliflower I’ve ever been served. It felt as though someone had a chopped up cauliflower for another table and then swept the crumbs in to a plate for us.

On to my Vegan Burger. At its price point of $26, I was hoping to see a burger overflowing with toppings and sauce but I was presented with thin tomato slices, very little lettuce and a few drops of sauce on the bun. The Impossible patty itself was generously sized but it was 90% of the whole burger.

We, unfortunately, didn’t feel any love in their food and that instead we were being charged a premium because of its location in the...

I recently had the pleasure of dining at Local 75, and I must say it was an exceptional experience. From the moment we walked in, we were warmly greeted by Sophie, our waitress for the evening. Her award-winning smile and friendly demeanor set the tone for a wonderful meal.

The food at Local 75 was absolutely delicious. Each dish was thoughtfully prepared and bursting with flavor. The menu offered a great variety, ensuring there's something for everyone.

Sophie’s service was top-notch. She was attentive, knowledgeable about the menu, and made excellent recommendations. Her genuine hospitality made our dining experience even more enjoyable.

Overall, Local 75 is a gem of a restaurant with excellent food and outstanding service. Sophie truly made our visit memorable with her delightful personality and impeccable service. I highly recommend this place to anyone looking for a great meal in a...