Petinos LaSalle — Restaurant in Montreal

if you can’t hire a chef who can cook an egg maybe you are in the wrong business…. MESSAGE to the supid owner who told me how to order my eggs.apparently its impossoble to cool an egg sunny side up without having raw eggwhites.

excuse me but thats far from a communication problem. The owner told the manager to tell me how I should order my eggs. O have never felt more insulted in my life and on top of this they gave me back the same plate after waiting 5 min so the waffles were soggy and the chicken was now room temperature. dont tell me its a misscommunication beetween me and and the waiter. if you cant cool a sunny side up egg that wont be dangerous for a pregnant lady to eat (uncook eggs white are super dangerous especially to pregnant women) then dont cool at all

and on top of that no one offered to pay for me meal. I just wanna say You guys are the worst breakfeast restaurant I have been to in my life and by far.

I went for breakfeat today and I ordered chicken a waffles with eggs sunny side up. I asked the waitress to make sure the egg whites are fully cook ( I hate raw egg whites)

the plate came and the eggs whites where barely cooked at all. It took a few minutes to get the waitress attention and she took my plate back…. came back 2 sec later with the same plate and she told me they were cooking 2 more eggs for me. when she came back one of the eggs was ALMOST cooked enought while the other one was still raw again. so I took the one that was almost cooked (since I was starving…..) then the manager came to talk to me. Je told me: If you dont want raw egg whites dont order your eggs sunny side up….. I asked him why would I do that. and he said and I quote: the owner said its impossoble to made sunny side up eggs whitout raw eggwhites. well then tell the owner I must be a magician because thats the way I have been cooking my eggs for the past 20years. And guess what it’s possible. he had the audacity to tell me its impossible to cook a sunny side up egg without having raw eggwhites. after the argument that was leading nowhere, the waitress gace me the bill and they didn’t even offer to pay for my meal. Do not go there. I don’t recommend this place. terrible service and an even worst customer service…. when the manager tells me me how I should eat my eggs maybe he is just in the wrong business. or maybe im just at the wrong breakfeast place

if I coulda put 0 stars I would...

I've actually been to this location three times. The two previous times were great! But this most recent time—literally Tuesday, August 6th, at around 1:30 p.m.—was horrific. My boyfriend and I ordered our meals, and we both had the half-waffle with Nutella and English cream with bacon, sausage (I had sausage, he had bacon), scrambled eggs, and bread. We were enjoying our food when all of a sudden my boyfriend asked me, "Is this a hair?" I picked it up with my fingers and saw the follicle still attached and said, "Yes. Gross." My boyfriend put his plate on the corner of the table, and I signalled to our waitress that we needed assistance. When she came over, I told her there was a hair in my boyfriends food. She asked if he wanted another plate, and he said he didn't want another plate. He'd just have extra bacon and call it a day. She took his plate, brought the bacon, and I'm stupidly thinking that they're going to take his plate off of our bill because there was a hair in his food. When the bill comes, I grab the bill and see that his plate is still on the bill in full. I didn't say anything because I didn't want to cause a scene, but I really regret not asking why his plate was still on the bill. Therefore, I've seen that the owner/manager has answered reviews, and I'd like to know if it's standard practice to have a customer pay for a plate that they weren't able to finish due to there being a hair in my meal. We will still have to bill you if you'd like a copy of it. It took me a really long time to come to terms with writing this review because after it happened and we paid and left, I told my boyfriend that we're never coming back again because good service is lost in the industry. But I think it's important that I write this and genuinely question why this happened. Additionally, I implore everyone to do as I say and not as I do and speak up if this happens. Because my boyfriend paid for a meal, he wasn't even able to finish or enjoy because all he could think about was that hair. This is disappointing, and I am looking...

I have no clue what happened to this place, I am pretty sure the management changed, because it just seems like night and day from the last I came here. I found in my food one really long hair and complained about it to my waitress. She told me I would get a discount(should have gotten it for free, not just tax inc) and that they would make me a new order. The food comes back in less than 10 minutes, it was not new it was the same just in a smaller quantity and when I ate the waffle it was so stale, it felt like it had been there all day not at all fresh. So disgusting, hair in food and old food. No one came to look after me after that even when I wanted to pay, I had to get up and just stand there for them to get to me, I swear I could have left without paying. Before I left I told the waitress to check her kitchen as it was smelling like there was something burning. She told me it was just toast(toast how much toast did they burn, that it smelled all the way at the front and the kitchen is all the way in the back). She also told me that the service slacks off after 11 am and that I should come before 11 am. Really you are telling me to come back at a better time to get better service and food, that is utter nonsense for a food SERVICE place. Never going back there again and I would recommend people avoid this place this unless they want old stale food, long hairs in their food oh and not to mention...