Wow worst service I have had in a long time. We showed up at 430pm on a Saturday. 1 server working and she was at the lounge side. We waited 10 minutes to be seated. No one seated us. So I called the restaurant to get her attention so we could get served. We ordered our drinks, appys, soup and a meal. And the server never came to our table again. A different server brought our main course and we looked at and said we ordered appys and a soup that we wanted to start with but never received. So she went back to the kitchen and brought out our soup and appys. So now our table is full of food. We never got an apology or a discount on our meal it was just blamed on the cooks. I did notice most of the time all 4 servers are standing in the kitchen watching the cooks and not out on the floor catering to customers. We were done our meal and had all these dishes on our table that needed to be cleared away and every server there would walk past our table but not care or it wasn't their table so not their job. I dunno. We also had to wait for a check which never came. We could have walked out without paying but we're honest. So I told the guy I wanted the check and if we did not get it now we were leaving. Service here was horrible. Well he tracked down Natasha or that was the servers name on the bill and she brought our bill. Not an apology for the bad service or a discount. Nothing. She didnt seem to care.
My advice to the owners. They need to pay more attention. All servers should take the serving course. And go above and beyond if they expect a tip. Serve water at every table. You definitely could have made more money from me if I had service as I would have had more drinks and dessert but hard to order those things when there's no service. I noticed most of the bad reviews for this restaurant are about service. So maybe the owners need to wake up and deal with or get better employees and maybe make things better for the customers who have left bad reviews if u want them to be returning customers cause I highly doubt...
Read moreWe visited Moose Jaw this weekend. I did a lot of research as to which steakhouse would be best for our first meal as a newly engaged couple. After looking at the menu for Streets we decided to go there for some nice steaks and seafood. Menu on their website looked amazing. A bit pricey but I don't mind spending a bit extra on a nice meal. Our surprise when we arrived at Streets is the menu is no where close to what was on their website. No lobster tails, no scallops, no king crab. We considered leaving at that point but the ambiance seemed nice and we decided to give it a go. We both ordered the ribeye $43/each. I upgraded with the Shrimp in creole butter $5 extra. Tasted like frozen shrimp with Chili powder on them and over cooked. The Mushrooms in White garlic sauce $5 extra consisted of burnt onions and undercooked mushrooms with maybe a hint of salt on them. No where did I see a white garlic sauce. The steaks were about 1/4" thick and no where near the medium rare that we asked for. More like well done on both. I'm a big eater and never leave a piece of meat on my plate after a good steak. I barely choked down half the "steak". The "steak" itself had no seasoning on it. The stuffed potato skin was burnt so bad I could not cut through it with my steak knife. The highlight of our meal was the mashed potatoes my fiance got with her "steak" they were just alright. Other highlight of the night was the pizza we ordered from BP's after our meal at Streets to fill us up. Our server was good, very friendly, ambiance was nice but no where near worth the $180 bill we got at the end of the meal. Very disappointing. My advice to the owners of Streets. Go to Saskatoon and eat at Carvers. See what a $40-$50 ribeye looks and tastes like and seriously re think the pricing...
Read moreThis was my first and last time ever going here. The service was absolutely terrible. This was by far the worst service I had even gotten at a restaurant. We were being served by the manager and she was not friendly at all. Not even a hello. Just a what do you want. We were sat down after being by the door for about 10 minutes to a restaurant that was only about half full. Sat down and waited for about 10 minutes for someone to take our drink order while we looked at the menu. Then about 15 minutes later was asked what we want to eat I joked and said oops i forgot you took to long and had to look at the menu to which I was scolded by “have you seen this place? Implying it was was busy…. It was MAYBE half full. I heard another table sat down and the waitress said she will have to wait for more menus to come available to bring them. Again, how do you operate when you only have enough menus for half a restaurant. In my time sitting here I saw 3 or 4 tables sit down and get up after only have drinks because of the terrible service and wait times. We ordered a burger and fish and chips. We waited over an hour for our food to come. The manager then came by and said she would check on our food. And surprise it was ready and it came….. borderline cold. It had likely been sitting there for quite some time. Not once did the server (the manager of the restaurant) come by to ask how everything was. I sat in this restaurant for an hour and a half for a burger and fish. This was the worst experience in a restaurant in my life. If the staff would have been friendly it might have been ok but they were not friendly AT ALL. I would never recommend this place to anyone or I will never be going back. I would give this place negative stars if I...
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